Sales Advisor

5 months ago


Dunfermline, United Kingdom Knockhill Racing Circuit Ltd Full time

_**About us**:_

Racing into our 50th year as Scotland’s National Motorsport Centre, Knockhill Racing provides unparalleled racing events and thrilling driving experiences. Our famous 1.27-mile-long racing circuit, hillside rally stage, 500m outdoor karting circuit, and first-class facilities make up our unique venue. They say a company is only as good as its employees, and we couldn’t agree more at Knockhill. Our team are friendly, approachable, and passionate about Knockhill, from our ground staff, motorsport maestros to our directors, we’re all revved and ready to welcome you to the team
- **About the role**:_

You will play a crucial role in representing Knockhill and ensuring that every customer has a positive experience. As part of the Sales Team, you will use your sales skills to convert enquiries into sales, identify potential sales opportunities and recommend products based on customers’ wants and needs. You will engage with customers over the phone and face to face, and managing administrative tasks will be part of your daily routine to support our customer’s journey. You will be comfortable working with monthly sales targets and aim to meet and exceed them.
- **Key Tasks & Responsibilities**:_

Engage in conversations with customers calling in, guide them through our range of experiences and activities and use your skills and knowledge to help them to select the perfect product.

Manage reservations using a bespoke booking system and prepare all essential documents and paperwork to ensure an excellent customer experience.

Welcome visitors and make sure of a smooth reservation process, promote additional products and services to enhance their Knockhill experience.

Maintain excellent knowledge of products, ranges, and promotions

Reviewing your own sales performance, aiming to exceed sales targets.

Relationship building by maintaining exceptional customer service standards and always putting our customers first.

Resolve customer concerns, or problems quickly and effectively, making sure their needs are met with a satisfied outcome.

Assist with administrative duties, such as data entry, reception duties, scheduling, and maintaining customer records.

**Job Type**: Temporary contract

**Salary**: £23,266.00-£25,355.00 per year

**Benefits**:

- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Dunfermline (required)

Work Location: In person


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