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Service Support/collection Driver

4 weeks ago

Canterbury, United Kingdom Lipscomb Cars Full time

**Volvo Service Team - Service Support/Collections Driver**:

- ** Location**: Lipscomb Canterbury.
- ** Salary**: £10.50 per hour + benefits.
- ** Contract**: Permanent.
- ** Hours**: Monday - Friday 8am - 5.30pm.
- ** Date Posted**: 20th January 2023 **Closing Date**: 20th February 2023

Lipscomb Cars Canterbury is located in Chartham, Canterbury and operates a busy Volvo dealership. As part of our customer service program, we are now recruiting for a Volvo service support & team collections driver for our busy service department.

The predominant role will be the arrangement and collection/delivery of Volvo cars in the area for service and repair, working closely with the Aftersales team in planning and contacting customers. This will include arrangements for work and following set routines to ensure all requirements are met.

Light cleaning duties may be required at peak times as part of our team objective of excellent customer service.

**Reporting to the Volvo Aftersales Manager will include**:

- Arranging efficient collection and delivery of vehicles with the service team.
- Inspection of vehicles and recording any damage on site and at collection.
- Transfer of vehicles between Lipscomb locations.
- Assisting with wash and vacuum of cars at peak periods.
- Presenting vehicles and explanation of invoices on delivery.
- Assisting with answering telephone enquiries.
- Assisting with online shop deliveries.

**Skills and experience required**:

- UK Driving license essential and aged **over**25** (Insurance pre-requisite)
- Good interpersonal skills and Customer facing experience
- Commitment to providing the highest levels of customer care in dealership and at all touch points
- Reliable and flexible able to work to set guidelines and take initiative - Smart appearance and articulate is essential, corporate clothing will be supplied
- Must be a team player who is organised and have ability to handle pressure, being flexible and work to set guidelines using Lipscomb/ Volvo systems - (full training will be given).

In return we offer 20 day’s holiday rising to 25 days long service, company contributory pension scheme, staff and family discount schemes including a car benefit scheme after 12 months employment.
- Location Canterbury
- Working Hours Monday to Friday 8am - 5.30pm
- Benefits We offer 20 day’s holiday rising to 25 days long service, company contributory pension scheme, staff and family discount schemes including a car benefit scheme after 12 months employment.
- Salary £10.50 per hour + benefits
- Closing Date 28/02/2023

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