Pharmacy Counter Assistant
3 weeks ago
Exceptional patient-centered healthcare and advice is at the heart of everything we do at Pharmalogic Chemist
- **Role**:_
- As part of our team, you will be part of helping patients feel good by providing clear advice.
- To provide high quality patient care service as a **Counter Assistant, **you will work at the healthcare counter and shop, ensuring all customers/patients are well received and dealt with appropriately.
- Additionally, you will be providing healthy lifestyle advice and health services to our patients through focused conversations, whilst giving clear and accurate answers.
- This is often a fast-paced environment in which you will interact with many different people and you will be a core member of the pharmacy and healthcare team.
- At this branch you will be working within a team of 5 - 6 people._
- **Your Duties**:_
- Tailoring conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs.
- Complying with legal and professional requirements and accepted guidance on professional practice in a Pharmacy.
- Seeking opportunities to engage with GPs and practice teams to enhance patient care.
- Delivering efficient shop operations and ensuring shop losses are minimised.
- **Qualifications and Skills**:_
- _Experience of working as a Pharmacy Counter Assistant or equivalent._
- _Medicines Counter Assistant course completed - preferred._
- Ability to build strong relationships with patients and your team and able to understand individual customer needs and tailor your support and advice appropriately.
- Ability to advise patients with confidence and accuracy whilst remaining customer focused.
- Aware of the commercial aims and objectives of the company.
- Genuine passion for customer care and excellent customer service skills.
- Able to deal with confidential information and follow set processes.
- Team player: Liaising with, and following instructions from all senior employees.
- Strong numeracy, literacy and communication skills.
- Attention to detail
You will be working 40 hrs per week Monday to Friday
**Job Types**: Full-time, Permanent
**Salary**: £9.50 per hour
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Experience**:
- Pharmacy Medicine Counter: 1 year (required)
Licence/Certification:
- Medicines Counter Assistant certificate (preferred)
Work Location: One location
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