Brand Advisor Mandarin Speaking
7 months ago
**Company Description**
Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the globe. Welcome to Bosch. For more than 30 years, Bosch Service Solutions (SO) offers global innovative services in more than 30 languages with over 10,000 associates across 37 locations. Bosch Service Solutions has evolved over the past few decades into a successful international provider of Business Process Outsourcing.
We are currently looking for experienced Brand Advisors to join one of our **new luxurious brand campaigns** for a leading, high-end **automotive brand.**
- Deliver a truly luxury experience to our customers.
- Develop an exceptional understanding of the range of vehicles and services to fully embrace the brand values so you can provide the ultimate service to every customer and ensure that their experience goes “beyond the car”
- Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.
- Handle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.
- Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.
- Build professional business relationships with the dealer network that will be pivotal to the quality of service that you provide to the brand’s customers.
- Provide a value add service that enhances the customer experience and builds our brand and service reputation.
- Capture, maintain and ensure quality of customer data.
- Identify and highlight any service related issues, incidents or trends.
- Highlight and escalate issues as necessary.
**Qualifications**
- Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.
- A passion for delivering first class customer service.
- The ability to adapt and be flexible.
- Excellent verbal and written communication skills in English and Mandarin
- Good social and interpersonal skills, personable with strong emotional intelligence.
- Good listening skills.
- Excellent problem solving skills.
- Quality focused with attention to detail.
- A genuine interest in the campaign brand.
- A warm, helpful and positive approach.
- Dynamic, proactive, confident, self-motivated and driven to succeed.
- A team player.
- IT Savvy with good MS Office and keyboard skills.
- Flexibility in hours of work/shift patterns.
**Additional Information**
Operational Hours: 7-day shift operation:
- 7-day operation 07:00 - 18:15
- Full Time Opportunities
-
Mandarin Speaking Business Developer
3 weeks ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeWe have an exciting opportunity for a Mandarin Speaking Business Developer to join our team in Liverpool, UK.The successful candidate will be responsible for:Sales of educational services to Chinese clientsDevelopment of new business relationships with Chinese schools and organizationsExpansion of existing relationships with local partners and agents in...
-
Mandarin Speaking Sales Professional
14 hours ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeSales Leadership RoleWe are looking for an experienced Sales Manager to join our team and take charge of our sales efforts in the Chinese market.Responsibilities:Identify and develop new business opportunities in the Chinese education sector.Negotiate and close deals with potential clients and partners.Manage and maintain existing relationships with agents...
-
Mandarin Language Sales Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeOverviewMandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals.We have an exciting opportunity for a Sales Manager to become a valuable team member in our London education company.As a Sales Manager, you will be crucial in engaging with Chinese customers and potential...
-
Mandarin Language Business Development Manager
2 weeks ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeAbout the RoleWe are currently looking for a skilled Business Development Manager fluent in Mandarin to join our team at Mandarin Recruitment. This role involves engaging with Chinese customers and potential clients involved in overseas study programs in China, utilizing your language skills and industry knowledge to drive business growth.The successful...
-
Marketing Executive
7 months ago
Liverpool, United Kingdom Homes for Students Full timeHomes for Students is one of the UK’s leading providers of student accommodation. We are seeking an ambitious Marketing Executive (Mandarin Speaking) to help us deliver a robust marketing strategy to support our marketing in the UK and China. The role is based in Liverpool, working 40 hours per week 9am to 5.30pm Monday to Friday. You will assist the...
-
Sales and Marketing Representative
2 weeks ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeAbout the RoleMandarin Recruitment is a leading specialist recruitment agency helping UK and China businesses find high-quality Mandarin-speaking professionals. We are looking for a talented Business Development Manager to join our team and expand our customer base in China.As a Business Development Manager, you will be responsible for identifying new...
-
Community Account Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeAbout UsMandarin Recruitment is a leading organisation for specialist Mandarin recruitment, providing unparalleled and exclusive channels to the Chinese speaking market.We are looking for a Sales Manager to join our team in Liverpool and contribute to our mission of finding and sourcing high-quality Mandarin-speaking professionals.As a Sales Manager, you...
-
Sales Manager for Chinese Market
2 days ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeSales Manager OpportunityLocation: London, United KingdomWe are seeking a skilled Sales Manager to lead our efforts in the Chinese market. This role requires a native Mandarin speaker with fluent English communication skills.Key Responsibilities:Develop and execute sales strategies to expand our customer base across public, private, and international schools...
-
Senior Sales Director
1 week ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeJob OverviewWe are seeking a highly skilled Sales Manager to lead our China operations. As a key member of our team, you will be responsible for expanding our customer base across public, private, and international schools throughout China.Your primary goal will be to grow the network of agents involved in our operations, expand connections within the...
-
Business Development Manager
2 months ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeWe are seeking a highly skilled Sales Manager to lead our efforts in the Chinese market. As a key member of our team, you will be responsible for expanding our customer base across public, private, and international schools throughout China.The successful candidate will have extensive work experience in organizing overseas study tours, totaling at least 3...
-
China Sales and Business Development Manager
1 week ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeBusiness Development OpportunityWe are seeking a highly motivated Sales Manager to join our dynamic team in London. As a key member of our staff, you will be responsible for driving business growth through sales inquiries and relationship building with Chinese customers and potential clients.Your primary goal will be to expand our customer base across...
-
Business Development Manager
1 week ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeWe are seeking an experienced Sales and Account Management professional to join our team at Mandarin Recruitment. As a Sales Manager, you will play a crucial role in engaging with Chinese customers and potential clients involved in overseas study programs in China.This is an excellent opportunity for someone who is proficient in Microsoft Office...
-
Community Sales Professional
3 weeks ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeMandarin Recruitment is a leading organization specializing in Mandarin-speaking professionals. We are looking for a Community Sales Professional to join our team in Liverpool, UK.The successful candidate will be responsible for:Sales of educational services to Chinese clientsDevelopment of new business relationships with Chinese schools and...
-
French Speaking Brand Advisor
7 days ago
Liverpool, United Kingdom Brook Street Full timeBrook street is recruiting a French speaking Brand Advisor on behalf of our client, who is one of the World's leading customer service outsourcing companies with locations across the globe. You will provide personalised and inspiring customer experiences to the high-end customers of prestige car manufacturer. This is a full-time role that offers Hybrid and...
-
Education Sales and Marketing Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeJob OverviewMandarin Recruitment is a leading organization specializing in recruiting high-quality Mandarin-speaking professionals for UK and China businesses and organizations. We are currently seeking a skilled Educational Sales and Marketing Specialist to join our team.This role involves working closely with our education clients to understand their needs...
-
Intl. Bookings Co-ordinator(Mandarin Speaking)
7 months ago
Liverpool, United Kingdom Homes for Students Full timeHomes for Students is one of the UK’s leading providers of student accommodation. We are seeking an ambitious International Bookings Co-ordinator (Mandarin Speaking) to join our Sales team. The role is based in Liverpool, working 40 hours per week Monday to Friday. **Purpose of the role**: As an International Bookings Co-Ordinator you will be an active,...
-
Sales Manager China
3 weeks ago
Liverpool, Liverpool, United Kingdom Mandarin Recruitment Full timeWe are seeking an experienced Sales Manager to join our team in Liverpool, UK. As a Sales Manager China, you will be responsible for expanding the customer base across public, private, and international schools throughout China.Key responsibilities include:Developing and executing sales strategies to drive business growthExpanding connections within the...
-
Brand Advisor
7 months ago
Liverpool, United Kingdom Bosch Group Full time**Company Description** Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the...
-
Brand Advisor
6 months ago
Liverpool, United Kingdom Bosch Group Full time**Company Description** Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the...
-
Mandarin / English Education Advisor (Sales)
1 week ago
Liverpool, United Kingdom United Kingdom Education Centre Full time**Job Title**: Mandarin / English Education Advisor (Sales) - Liverpool **Contract Type**: 6 months Full-time Fixed-term Contract **Working Hours**: Monday to Friday (09.00-17:30) **Location**: Liverpool **Salary**: £23,000 - PLUS uncapped bonus **Overall Purpose of the Job**: UKEC is looking for dynamic and highly driven individuals who envision a fun...