Clinical Support Team Administrator

6 months ago

Bury St Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

The Post Holder would provide Administration Support to our very busy Child & Family Team and would be expected to work alongside the wider Admin Team based within this area.

Good office-based skills would be required, however, full training will be provided.

Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

Do you have experience of managing detailed complex information and maintaininga strong degree of confidentiality?

If you have said ‘Yes’ to each of the above, then we might just have the role for you.

You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience and will also have excellent customer service skills and administration experience.

You will be joining a dedicated friendly team in a fast-paced environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage, as well as Minute Taking and Digital Audio Transcription, however not essential as training will be provided.

As this post is to cover our Reception Area, the post is Office Based. All equipment necessary will be provided and full training given.

This is an exciting time of Transformation of Mental Health Services in Suffolk, which has created opportunities, not only for services to recognise and consolidate what they are doing well, but also to drive creativity to radically change service delivery. These changes are driven by the needs of local communities, with the aim of embedding Mental Health Services within the community and truly bringing the expertise to where it is needed. NSFT in collaboration with the Suffolk alliance partners are striving to deliver a truly biopsychosocial approach within the 'Thrive' framework. This is going to require significant system changes across Suffolk to realise the goal of a whole system approach.

Do you have the passion, ambition and creativity to help us to reach our ambition to develop the Suffolk Child, Family and Young Peoples service? We would love to hear from you.

Please see attached Generic Job Description in conjunction with Job Description.

**Essential criteria**:
**Benefits included with this role are**:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) Pro Rata

Welcome to the County of Suffolk, an area of outstanding natural beauty. With its vibrant towns, quaint villages and secluded coastal retreats, it provides a wide range of housing and leisure opportunities. London is only 1 hour by train.

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