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Front of House Lead, PR Co

2 months ago

London, United Kingdom Hatty Blue Recruitment Ltd Full time

**Front of House Lead**

**London, W1**

**£25-30k**

An incredible opportunity to work as a Front of House Lead for an independent creative agency powered by a diverse network of creators, makers and media, delivering progressive marketing solutions that transform world class brands. They have an internationalclient list with offices in London, New York and Paris.

The Front of House team are the beating heart of the organisation, the first thing people experience when visiting them and the day-to-day point of contact for all their people. The team are hot on creating a positive and lasting impression and play a uniquepart in building the best experience for guests and visitors. Your role will be to own the experience of everyone who comes into the building. This includes creating the right atmosphere in reception, understanding the agencies and how you can help and makingsure day to day things like sending and receiving parcels is effortless and secure. You’ll be taking lead in identifying and rectifying any safety issues, making sure all guests have the 'best in class’ arrival experience and working with the front of houseteam to make sure all meeting rooms are ready. You will be engaging with stakeholders, inducting new starters, as well as ensuring all telephones are managed in a polite and friendly manner.

To be successful in this role you will be positive and proactive, have an abundance of energy, a flair for communication and happy to roll up your sleeves. You will have exceptional customer service skills, have excellent verbal and written communicationskills, be able to multi-task, have strong organisational skills and excellent attention to detail. Ideally you will have worked in a fast-paced environment.

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