Planning and Control Manager

4 days ago


Wirral, United Kingdom Rotheram Carrington Recruitment Group Full time

**Job Summary
**An exciting job opportunity has arisen for a permanent Planning and Control Manager, to support our client, a well known company, based in Wirral. They are seeking a skilled individual, to join a busy team and assist with an increased workload. Ifyou are immediately available to start a Planning and Control Manager role, then this could be the job for you.

**The role will involve**:

- Motivate and lead a high-performing Customer Service Team, developing skills and increase administrative quality through team objectives and one to ones
- Daily oversight of operational queues and people performance to ensure high performance, through high challenge and high support
- Drive the daily operating rhythm of reporting, operational planning and intra day team huddles to ensure effective service delivery
- Own the operational Quality Control framework, ensuring checks take place and drive continual improvement in people, processes, and systems, and taking oversight and reporting improvement initiatives
- Support operational change by ensuring a centralised register of completions and opportunities, and ensuring the change control process is effective, recorded and reported against
- Ensure operational Risk and Control Self Assessments take place regularly, are reported against, and centrally monitor improvements required working with line management to close the gap where required
- Own system configuration in line with approved models, processes and practices, and drive opportunities for improvement to conclusion, ensuring that changes go through an approval process, and that logs are maintained of any changes
- Continually review and assess business processes and ways of working, identifying issues, risks, and opportunities, and proposing solutions
- High-calibre management professional with operational management experience gained in the financial services industry
- Ability to lead, motivate and produce a high-performing operations team
- Able to work across teams, managing stakeholders effectively to ensure cohesive delivery across the operation
- To identify, implement and manage change with the ability to see things through to conclusion
- Exemplary client service skills with the ability to maintain and extend client relationships
- Clear and articulate in both verbal and written communication with the ability to concisely report information to a variety of levels
- Excellent time management, numeracy skills and attention to detail
- Excellent knowledge of Financial Services
- Bachelor’s Degree in appropriate field of study or equivalent work experience

**Salary/Benefits**:

- £30,000 to £35,000 per annum (dependent on experience)
- Free parking
- 23 days holidays plus bank holidays
- Birthday leave policy
- Pension Scheme


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