Floor Captain

Anabas is a dynamic National Facilities Managementcompany. Our focus lies in supporting corporate office occupiers lookingfor a great workplace experience for their staff and customers.

Anabas is currently seeking to employ an experienced Facilities Assistant provide an exceptional client experience through the delivery of their duties. Known at Anabas as a Floor Captain, you will be in a client facing role and required to provide a 5-star customer experience. A high standard of service delivery is expected and you will have the ability to understand what is needed to ensure our client requirements are met.
Basic skills in plumbing an lighting are desirable but not essential, training will be given to enable you to carry out your role effectively.
- To meet and greet all visitors approaching the desk in a friendly and professional way.
- Act as the first point of contact for internal staff.
- Filing, scanning, printing, photocopying, typing, laminating and document binding as requested.
- Show contractors around the site, conduct inductions for them, and supervise their work.
- Assist with post, couriers & deliveries for the office in a timely manner.
- Liaising with vendors and suppliers to arrange site visits and obtain quotes.
- Producing and collating reports for management.
- Raising and closing PPM and schedule job requests
- Set up meeting rooms and conduct meeting rooms checks to ensure rooms are fit for purpose.
- Coordinate office moves and refurbishments.
- Flexible to support in covering additional roles onsite.
- Deal with all couriers and deliveries accordingly.
- Ordering stationery, cleaning supplies or ad hoc items when/if required.
- Work closely with the other Anabas team members on site to ensure seamless service to the client.
- Assisting with event setups.
- Conduct floor walks to ensure a high level of service delivery.
- To ensure all meeting rooms are fully operational and are appropriately laid out for meetings.
- Always keep the floor and reception desk clean and tidy all the time.
- To assist at any special functions, some of which may occur outside working hours.
- Assisting with locker management and setting up lockers.
- Deal with lost and found property in accordance with site policy.
- Report any maintenance issues within Helpdesk.
- Deal with any reasonable requests from Anabas Management team.
- Maintain accurate records of mailroom activities
- Support and promote the values of Anabas and Client.
- Deal with maintenance issues accordingly.
- Perform other duties as assigned by your Manager / Supervisor.
- Take reasonable care of your own health and safety, and that of others, ensuring you comply with all Health & Safety procedures.
- Work in line with Equality & Diversity policy and report any incidents that are against
- the spirit of an inclusive work environment.
- Support company policies, ensuring full compliance with the procedures that accompany these.

**Benefits include**:

- 33 days holiday per year including Bank Holidays
- Employee Assistance Programme
- Recognition and Reward scheme
- Life Insurance 1 X annual salary
- Cycle 2 Work scheme
- Recommend a friend scheme
- Company events
- Training & development opportunity

**Working Pattern**

Monday to Friday between 8.00am - 5.00pm.

**Do you thrive in providing exceptional and unexpected levels of service?