Delivery Station Customer Service Associate

6 months ago


Havant, United Kingdom Amazon UK Services Ltd. Full time

**What are your hours?**
This role requires working variable hours to match when customers need us most. You will work Wednesday to Saturday 10:00am to 20:45pm.

**What qualifications do we need from you?**
- Have the right to work in the United Kingdom without restrictions
- Experience in customer service, retail or hospitality industry
- Flexible with regards to shift work (this role has non-negotiable time schedule of 10am-8:45pm).
- Exceptional communication skills in English, including the ability to clearly and concisely communicate in writing and speech listening and interpreting customer needs.
- Excellent time-management, organisational, and prioritisation skills.
- Experience working under pressure in a high-volume environment whilst maintaining standards for productivity, quality and service.
- Ability to take ownership and be proactive.
- Intermediate computer literacy.

**What strengths will you bring?**
- Hard-working, articulate, and detail-orientated
- Friendly and customer-focused in every situation
- Ability to learn quickly and embrace change
- Comfortable multi-tasking in a high-energy environment.

**What benefits will you receive?**
- Pension Plan
- Competitive holiday allowance
- Health insurance
- Life insurance
- Amazon.co.uk discount
- Employee assistance program
- Organisational progression options
- Additional add-on benefits of your choice

You’ll need to allow 1-2 hours including an assessment to test your suitability for the role. We recommend using a PC (e.g. laptop) in order to get the best experience.
If successful, we will contact you about the next steps
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central[CS4] to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

**Job title - **Customer Service Delivery Station Liaison

**Location** - DPO1 - 32 New Lane, Havant, PO9 2NG, United Kingdom

**Pay Rate** - £11.40

**Shift**: Wednesday-Saturday 10:00-20:45

**Contract**: Perm, Fulltime.

Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

**What will you do as a Delivery Station Liaison?**
You will provide the best in class customer service from within our delivery station in Birmingham by organising successful re-delivery attempts for customers’ parcels. As a Delivery Station Liaison, you will call customers to confirm crucial delivery details and prevent further delivery delays. Upon finishing your call with the customer, you will work with warehouse teams on the ground as well as Delivery Service Partners to ensure that packages are re-delivered successfully on the same day. Additionally, you will work to pre-emptively solve delivery defects to reduce customer effort.



  • Havant, United Kingdom Amazon.com Full time

    **Job title - **Customer Service Delivery Station Associate - **Location**: - DPO1 - 32 New Lane, Havant, PO9 2NG, UK - **Pay Rate** - £12.70 - **Shift** - Sunday - Wednesday 10:00 - 20:45 - **Contract** - 6-month, Full-Time - Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part...


  • Havant, United Kingdom Amazon UK Services Ltd. Full time

    **What are your hours?** This role requires working variable hours to match when customers need us most. You will work Sunday - Wednesday 10:00 - 20:45pm -**What qualifications do we need from you?** - Have the right to work in the United Kingdom without restrictions - Experience in customer service, retail or hospitality industry - Flexible with regards to...


  • Havant, United Kingdom Amazon Warehouse Full time

    **Job title - **Customer Service Delivery Station Liaison **Location** - DPO1 - 32 New Lane, Havant, PO9 2NG, United Kingdom **Pay Rate** - £11.40 **Shift**: Wednesday-Saturday 10:00-20:45 **Contract**: Perm, Fulltime. Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of...


  • Havant, Hampshire, United Kingdom Tesco Full time

    About the RoleAs the face of Tesco on the road, you will be responsible for delivering exceptional customer service to our valued customers. This role requires a friendly and approachable individual who is able to build strong relationships with customers and colleagues alike.Key Responsibilities:Deliver customer shopping trips with a smile, ensuring that...


  • Havant, Hampshire, United Kingdom Tesco Full time

    About the RoleThis key role is a fantastic opportunity to join Tesco as a Delivery Driver, where you will play a crucial part in delivering exceptional customer service and ensuring our customers receive their shopping on time. You will be the face of Tesco, meeting and interacting with customers in their homes every day, providing a warm and welcoming...


  • Havant, Hampshire, United Kingdom Tesco Full time

    {"About the RoleAt Tesco, we're looking for a skilled and customer-focused "Customer Delivery Driver" to join our team. As a Customer Delivery Driver, you'll play a vital role in delivering exceptional service to our customers, ensuring their shopping experience is smooth and enjoyable.Key Responsibilities:Deliver customer orders in a timely and accurate...


  • Havant, Hampshire, United Kingdom Asda Full time

    Job TitleCustomer Delivery DriverAbout the RoleAs a key member of our team, you will be responsible for delivering our products to customers across a wide geographic area. Your role will involve working in a fast-paced environment, where no two days are the same. You will be expected to be organized, efficient, and proactive in your approach to delivering...


  • Havant, Hampshire, United Kingdom SSP Group Full time

    About the RoleWe are seeking a motivated and customer-focused Team Member to join our dynamic team at Cafe Local, Havant Train Station.Key ResponsibilitiesProvide exceptional customer service and ensure a welcoming environment for all customers.Collaborate with colleagues to maintain a clean and safe working area.Work flexible shifts, including early...


  • Havant, United Kingdom Truin Logistics LTD Full time

    ** VAN and FUEL provided ** **FULL-TIME ** **AUTOMATIC VANS AVAILABLE** **TRIUN LOGISTICS **is looking for self employed Delivery Drivers to join our dynamic team, delivering the perfect services on behalf of the world's largest online retailer. We are looking for hardworking, motivated and professional independent contractors to join our team. **What we...


  • Havant, Hampshire, United Kingdom Iceland Foods Full time

    Home Delivery Driver - Exciting OpportunityAs a valued member of our team at Iceland Foods, we're looking for a skilled and customer-focused Home Delivery Driver to join our ranks. In this role, you'll play a vital part in delivering exceptional service to our customers, providing a seamless shopping experience that sets us apart from the rest.Key...


  • Havant, Hampshire, United Kingdom Fast UK Parcel Limited Full time

    About the RoleWe are seeking a skilled and reliable multi-drop delivery driver to join our team at Fast UK Parcel Limited. As a delivery driver, you will be responsible for delivering parcels of all shapes and sizes to our customers across the UK.Key Responsibilities• Deliver parcels to customers in a timely and efficient manner• Use state-of-the-art...


  • Havant, United Kingdom Bluetownonline Ltd Full time

    **Job Title**: Customer Service Advisor **Location**:Havant **Salary**: £21k per annum **Job type**:Full-time, Permanent **Are you a passionate and driven Customer Service & Sales Professional? Do you pride yourself on the quality of your work and your ability to achieve targets? If the answer is YES, the team at The Verity Centre would like to hear...

  • Cctv CEO

    6 months ago


    Havant, United Kingdom CONDUENT Full time

    **About Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...

  • Associate Dentist

    4 weeks ago


    Havant, United Kingdom MBR Dental Full time

    Associate Dentist / near Waterlooville, Hampshire. MBR Dental are currently assisting a dental practice located near Waterlooville, Hampshire to recruit an associate dentist to join their team on a permanent basis.Position available asap with notice periods taken into consideration.Independent practice.Flexible days available.Monday to Friday 8.15 –...

  • Associate Dentist

    4 weeks ago


    Havant, United Kingdom MBR Dental Full time

    Associate Dentist / near Waterlooville, Hampshire. MBR Dental are currently assisting a dental practice located near Waterlooville, Hampshire to recruit an associate dentist to join their team on a permanent basis.Position available asap with notice periods taken into consideration.Independent practice.Flexible days available.Monday to Friday 8.15 –...


  • Havant, United Kingdom CMS FOR DPD NEW ACCOUNT Full time

    **Company Description** - Contract: Permanent / 37.5 Hours per Week - Salary: circa £21,500 - Location: DPD Portsmouth - Dunsbury Park Garwood Road PO9 4FE - Days of Work: Typically Monday to Friday but with alternate Saturdays - Start Time: 08:30 Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our...

  • Associate Dentist

    3 months ago


    Havant, United Kingdom MBR Dental Full time

    Associate Dentist / near Waterlooville, Hampshire. MBR Dental are currently assisting a dental practice located near Waterloovile , Hampshire to recruit an associate dentist to join their team on a permanent basis.Position available asap with notice periods taken into consideration.Independent practice.Flexible days available.Monday to Friday 8.15 –...

  • Associate Dentist

    3 months ago


    Havant, United Kingdom MBR Dental Full time

    Associate Dentist / near Waterlooville, Hampshire. MBR Dental are currently assisting a dental practice located near Waterloovile , Hampshire to recruit an associate dentist to join their team on a permanent basis.Position available asap with notice periods taken into consideration.Independent practice.Flexible days available.Monday to Friday 8.15 –...


  • Havant, United Kingdom Oska Full time

    Servicing & Customer Service Support **Overview**: **Duties**: - Co-ordinate reactive repairs, workshop repairs and trial equipment. - Order parts for repairs and maintenance, schedule and book engineers at customer request. - Liaise with customers and operations team to co-ordinate timely deliveries. - Assisting the customer service team with completing...


  • Havant, United Kingdom FMG Repair Services Full time

    **Position**:Customer** **Service Advisor **Salary**:up to £25,000 - £27,000 per annum. Plus, benefits and bonus **Hours**: 45 hours per week - 08:00-17:00 MON-FRI + Occasional SAT when requested 08:00-12:00 This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in...