Guest Services Assistant

5 months ago


Long Eaton, United Kingdom Best Western Nottingham Derby Hotel Full time

Best Western Nottingham Derby is an accommodation provider, based in Long Eaton, are seeking a Guest Services Assistant for immediate start.

Responsibilities include securing and manning the building, completing health and safety checks throughout your shift, being a point of contact for queries, working with our third party welfare and security teams, assisting with guest laundry, cleaning of the main public areas, and helping with any other general hotel operations in the restaurant.

Applicants should be hard working and able to work in a fast-paced environment as the sole point of contact for all guests’ requirements. Confidence in dealing with customers and a can-do attitude are a must. Reliability and punctuality are very important, along with the ability to work to given standards, whilst being able to safely use your own initiative to problem solve. Supervisory experience in a similar role would be advantageous.

You should be flexible and adaptable in terms of shift patterns, as shifts do vary. The shift timings are from 6.45am until 3.00pm, 2.45pm-11.00pm or an 8 hour shift between these times, and will include regular weekend working. There may be the need to cover annual leave across a night shift which would be 10.45pm-7.00am.

**Job Type**: Permanent

**Benefits**:

- Discounted or free food
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Work Location: In person



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