Day Concierge

1 month ago

Nottingham, United Kingdom AGS Support Facilities Limited Full time

**Day Concierge & Safeguarding Officer - Homeless Supported Housing**

**Organisation: AGS SUPPORT FACILITIES LIMITED**

**We are a Limited Company friendly organisation.**
- AGS strives to be diverse and inclusive and be a place where we listen and celebrate what is both common and different to become wiser, more inclusive, and a better organisation._

**Area for post vacancy: Nottingham, NG7**

We specialise in the provision of support, concierge and safeguarding services to providers of supported housing for vulnerable people. This includes a variety of client groups such as young people, those suffering with mental health and homeless people as an example.

We are looking for people who have exceptional people skills and can demonstrate that they:

- have great communication skills,
- are reliable, responsible and can remain professional and calm in all situations.
- are a good decision maker
- have empathy with a range of vulnerable people

**The key aspects of the role include**:

- **Full time position working on a 4 on, 4 off rota (12 hour day shifts).**:

- Rate of pay £10.90 - £12.00 per hour dependent on experience and contract arrangements.
- Working as a Day Concierge & Safeguarding Officer based within a supported housing project in Nottingham (NG7). The client group will be adults with various support needs (e.g. mental health, substance misuse, antisocial behaviour, homelessness etc).
- Being based in the Reception/Office area of the building throughout the shift.
- Dealing with visitors and residents and controlling access to and from the building.
- Responding to queries from residents and visitors
- Leading on any emergencies that may arise including liaising with emergency services as appropriate.
- Carrying out various building health and safety checks.
- Maintaining and recording all incidents or important occurrences and carry out effective handovers to the night staff.
- an **Enhanced DBS Certificate (Adult & Child) less than 3 years old (Essential)**:

- **Experience working within a supported housing environment or similar (preferred)**:

- **Access to your own car to travel to work (preferred)**:

- excellent customer care, communication and administration skills
- an ability to create and maintain good working relationships with colleagues and customers
- a clear and robust understanding of professional boundaries
- a solid work ethic and ability to remain vigilant at all times
- a high level of personal integrity
- the right to work within the United Kingdom

**Salary**: £10.90-£12.00 per hour

**Benefits**:

- Company pension

Schedule:

- 12 hour shift
- Day shift
- Weekend availability

**Experience**:

- Supported Housing or similar (e.g care): 1 year (preferred)

Licence/Certification:

- Enhanced DBS (preferred)

Work Location: In person

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