Receptionist (12324)

**Internal / External Vacancy**

**Ref: 12324**

**Job Title: Receptionist**

**Contract: Permanent, Full Time**

**Salary: £23,152 - £23,930 pro rata**

**Hours**: 37 Hours per week**

**Location**:City Centre Campus**

Cardiff and Vale College are looking for a Receptionist to be primarily based at our City Centre Campus in Dumballs Road but with an expectation to cover at all sites as and when required. As a Receptionist you will maintain a professional, pleasant and welcoming reception service. You will respond effectively and efficiently to all enquiries in a courteous and welcoming manner and resolving, where possible, all queries at source.. Whilst the role is primarily based in Barry there will be an expectation to cover at other CAVC on an ad-hoc basis.

As part of the role you will:

- Meet and greet visitors to the College, issuing visitor passes and signposting appropriately
- Direct visitors and learners to the most appropriate person to answer and resolve their queries
- Respond effectively and efficiently to all communications channels as and when required
- Maintain a clean and smart reception area at all times
- Ensure that banking is passed to G4S and that “safe sign in sheet” has been updated.
- Ensure that post received is dealt with swiftly and efficiently so that the reception image is not impacted.
- Act as a point of contact between Estates and Health and Safety for any first aid related queries.
- Deal with all post, parcel, estates and first aid enquiries

In return for your hard work and dedication to our learners we offer fantastic benefits including a generous pension scheme, cash health plan, employee assistance programme, access to our Cycle to Work, Headspace app and access to money saving benefits through our Reward Gateway scheme.

Your employment with Cardiff and Vale College will also be dependent on suitable reference checks, before you are able to commence employment, Cardiff and Vale College must have received two references, one being from your present or most recent employer. We will contact your referees upon appointment.

**These are contractual agreements that must be in place before your employment can commence.**

We are committed to the recruitment and retention of disabled people, and are a positive disability confident scheme employer.