Hotel Receptionist

7 months ago

Thatcham, United Kingdom The Recruitment Centre Full time

A hotel based near Thatcham, West Berkshire is seeking a Hotel Receptionist to join their team.

As Hotel Receptionist you will welcome guests and take care of them from their arrival through to departure. Contribute to guests’ permanent satisfaction by providing high quality service throughout their stay.

Main responsibilities
- Welcome guests as soon as they arrive with due care and attention.
- Encourage customer loyalty by developing friendly, personalised relationships.
- Anticipate guests’ needs and take them into consideration.
- Handle any guest complaints.

This position will be responsible for the overall administrative tasks relating to managing guests reservations & requirements. You will be responsible for ensuring that the level of service delivered to guests is of the highest standard.

Previous experience of working on a hotel reception and using a well-known booking system is essential for this role.

**Job Types**: Full-time, Permanent

**Salary**: £10.00-£12.00 per hour

Schedule:

- 8 hour shift

Work Location: In person

Reference ID: SB378

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