Catering Assistant

1 week ago


Telford, United Kingdom The Ironbridge Gorge Museum Trust Full time

**Job Title**:Catering Assistant - Jackfield

**Reports to**:Front of House Team Leaders

**Hours**:35 per week (will include weekends)

**Salary**:£11 per hour

**Location**:
Jackfield’s Peacock Café, with the expectation of working at other Ironbridge Gorge Museum Trust sites when required.

**Function**:
Your responsibilities include greeting and serving customers, providing detailed information on our menu and multi-tasking various front of house duties in order to provide an excellent overall visitor experience for our guests.

You will need to perform well in a fast-paced environment, be polite to our customers and make sure they enjoy their experience at all of our catering outlets. You should also be a team player and be able to effectively communicate with all team members to ensure orders are accurate and delivered promptly.

The role will require working on shifts and during weekends and holidays.

**Duties and Responsibilities**:

- Preparing sandwiches and paninis
- Barista coffee
- First aid trained
- Up-sell additional products when appropriate
- Take accurate food and drinks orders
- To work in accordance with all HSE regulations
- Provide excellent customer service to guest
- Cashing up.

**Person Specification**:
**Essential**:

- Proven work experience in catering & hospitality
- Hands-on experience with cash register and ordering information
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work shifts and weekends.

**Desirable**
- Qualifications in hospitality
- Food safety training.

**Staff benefits include**:

- Paid annual leave up to 33 days (includes public holidays), pro-rata for part-time staff
- Auto enrolment to the Nest Pension Scheme for eligible staff
- Optional health cash plan through Paycare
- Free on-site parking

Participation in our Staff Membership Scheme which includes:

- Free unlimited daytime standard entry to all museums for staff member plus one accompanying adult and up to four children
- 20% discount on catering spend, including the Furnace Kitchen
- 20% discount on retail spend
- 20% discount on retail spend in Victorian exhibits at Blists Hill
- 4 free standard day-time admission passes for use by friends and family accompanying staff member
- Discount on special event tickets.

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Weekend availability

Work Location: In person


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