Customer Team Leader

7 months ago


Torquay, United Kingdom Coop Full time

**Customer Team Leader**
- Location: Walnut Road, Chelston, Torquay, TQ2 6HP- Pay: £13.32 per hour- Contract: 30 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


  • Customer Team Leader

    6 months ago


    Torquay, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Torquay - Torwood Street, Torquay, TQ1 1DP - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. - Full...

  • Customer Team Leader

    7 months ago


    Torquay, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 90 Cadewell Lane, Shiphay, Torquay, TQ2 7HP - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts, including early mornings (From 5:30am), afternoons, late evenings (Until 11:00pm) and weekends, to be discussed at interview. - Full...

  • Customer team leader

    2 months ago


    Torquay, United Kingdom CO-OP Full time

    Closing date: 04-11-2024 Customer Team Leader Location: 90 Cadewell Lane, Shiphay, Torquay, TQ2 7 HP Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 5:30am, afternoons, late evenings until 11pm and weekends, to be discussed at interview. The role will also...

  • Customer Team Leader

    3 weeks ago


    Torquay, United Kingdom Co-Op Full time

    Closing date: 25-11-2024 Customer Team Leader Location: 90 Cadewell Lane, Shiphay, Torquay, TQ2 7HP Pay: £13.32 per hour Contract: 20 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 5:30am, afternoons, late evenings until 11pm and weekends, to be discussed at interview.The role will also...


  • Torquay, United Kingdom Aspire Training Team Full time

    Job description: Early Years Team Leader Level 3 – Phoenix ChildcareThe Aspire Training Team are currently recruiting for a punctual, reliable and enthusiastic individual to complete an Early Years Team Leader Level 3 at Phoenix Childcare as Trainee Room Leader.About Phoenix Childcare;Our clear vision means that we are working together to meet the needs...

  • Team Leader

    6 months ago


    Torquay, United Kingdom EG Group Full time

    **Role**: KFC Team Leader **Location**: Torquay, TQ2 5EB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Team Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming KFC Restaurant! Our...

  • Team Leader

    6 months ago


    Torquay, United Kingdom EG Group Full time

    **Role**: KFC Team Leader **Location**: Torquay, TQ2 5EB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Team Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming KFC Restaurant! Our...


  • Torquay, United Kingdom Innovus Full time

    Job Description Job Role: Property Transfer Customer Support Team Leader Location: Torquay Hours: 35 hours per week - Monday to Friday At Innovus, we are committed to delivering market leading solutions and professional services.As a Property Transfer Customer Support Team Leader, you will be contributing to our vision to be recognised as the market leading...


  • Torquay, United Kingdom Aspire Training Team Full time

    Job description: Level 3 Early Years Team Leader/Supervisor Apprenticeship – Phoenix Childcare The Aspire Training Team are currently recruiting for a punctual, reliable and enthusiastic individual to complete a Level 3 Early Years Team Leader/Supervisor Apprenticeship at Phoenix Childcare as Trainee Room Leader. About Phoenix Childcare; ...


  • Torquay, Torbay, United Kingdom EG Group Full time

    At EG Group, we're on the hunt for a talented Team Leader to join our team at KFC in Torquay. As a Team Leader, you'll play a crucial role in delivering exceptional customer experiences and driving sales growth.We offer a competitive £12.25 per hour, plus quarterly bonuses and a range of benefits, including discounted brands, gym memberships, and free meals...


  • Torquay, United Kingdom Innovus Full time

    Job Role: Property Transfer Customer Support Team LeaderLocation: TorquayHours: 35 hours per week - Monday to Friday At Innovus, we are committed to delivering market leading solutions and professional services. As a Property Transfer Customer Support Team Leader, you will be contributing to our vision to be recognised as the market leading provider of...


  • Torquay, United Kingdom Innovus Full time

    Job Description Job Role: Property Transfer Customer Support Team Leader Location: Torquay Hours: 35 hours per week - Monday to Friday At Innovus, we are committed to delivering market leading solutions and professional services. As a Property Transfer Customer Support Team Leader, you will be contributing to our vision to be recognised as the market...


  • Torquay, United Kingdom Innovus Full time

    Job Role: Property Transfer Customer Support Team LeaderLocation: TorquayHours: 35 hours per week - Monday to Friday At Innovus, we are committed to delivering market leading solutions and professional services. As a Property Transfer Customer Support Team Leader, you will be contributing to our vision to be recognised as the market leading provider of...


  • Torquay, United Kingdom Innovus Full time

    Job Role: Property Transfer Customer Support Team LeaderLocation: TorquayHours: 35 hours per week - Monday to Friday At Innovus, we are committed to delivering market leading solutions and professional services. As a Property Transfer Customer Support Team Leader, you will be contributing to our vision to be recognised as the market leading provider of...

  • Team Leader

    5 months ago


    Torquay, United Kingdom Costa Coffee Full time

    Team Leader Costa Torquay Rd DT, Drive Thru, Torquay Road, Torquay, Devon, United Kingdom Req #72082 16 July 2024 Night Team Leader (Barista Maestro) - Torquay Rd DT - 30 Hours Per Week - 10pm to 5am - Permanent Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to...

  • Kfc Team Leader

    6 months ago


    Torquay, United Kingdom EG Group Full time

    **Role**: KFC Team Leader **Location**: Torquay, TQ2 5EB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group EG Group recruiting on behalf of YUM! Brands. At KFC, everyone gets a seat at our table. We feed our people’s potential - to be their best...

  • Kfc Team Leader

    6 months ago


    Torquay, United Kingdom EG Group Full time

    **Role**:KFC Team Leader **Location**:Torquay, TQ2 5EB **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£12.25 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group **EG Group recruiting on behalf of YUM!** At KFC, everyone gets a seat at our table. We feed our people’s potential - to be their best selves,...

  • Kfc Team Leader

    7 months ago


    Torquay, United Kingdom EG Group Full time

    **Role**:KFC Team Leader **Location**:Torquay, TQ4 7DH **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£12.25 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group **EG Group recruiting on behalf of YUM!** At KFC, everyone gets a seat at our table. We feed our people’s potential - to be their best selves,...


  • Torquay, United Kingdom Innovus Full time

    Job Role: Property Transfer Customer Support Team Leader Location: Torquay Hours: 35 hours per week - Monday to Friday At Innovus, we are committed to delivering market leading solutions and professional services.As a Property Transfer Customer Support Team Leader, you will be contributing to our vision to be recognised as the market leading provider of...

  • KFC Team Leader

    6 months ago


    Torquay, United Kingdom EG Group Full time

    Role: KFC Team LeaderLocation: Torquay, TQ2 5EB Hours: Part-Time / Full-Time Hours Available / Permanent Hourly Rate: £12.25 Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group EG Group recruiting on behalf of YUM! At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun....