See more Collapse

Customer Assistant-in-store-bakery-saturdays

1 month ago

Cranleigh, United Kingdom Marks & Spencer Full time

**This is a permanent vacancy in our In store Bakery. Due to the nature of this role which requires operating machinery, we require you to be over 18.**

**Saturday 6am-2pm**

**PURPOSE**:

- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Cranleigh, SURREY, ENGLAND;
Cranleigh SF

We have other current jobs related to this field that you can find below

  • Customer Assistant-in-store-bakery-saturdays

    3 weeks ago

    Cranleigh, United Kingdom Marks & Spencer Full time

    **This is a permanent vacancy in our In store Bakery. Due to the nature of this role which requires operating machinery, we require you to be over 18.** **Saturday 6am-2pm** **PURPOSE**: - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...

  • Customer Assistant-in Store Bakery

    3 days ago

    Cranleigh, United Kingdom Marks & Spencer Full time

    **Sun 07:00-15:00** **Mon 06:00-14:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all channels...

  • Customer Assistant-foods-saturday Only-cranleigh

    4 weeks ago

    Cranleigh, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant Saturday 6am-3pm Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all...

  • Customer Assistant

    1 week ago

    Cranleigh, Surrey, United Kingdom Marks and Spencer Part time

    All the detailsWeek 1:Sunday: 07:00-15:00Monday: 06:00-14:00 Due to the nature of this role, which includes operating machinery, we cannot consider applications for anyone under the age of 18 This vacancy is temporary Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    3 weeks ago

    Cranleigh, United Kingdom Marks & Spencer Full time

    This is a permanent vacancy: Working Pattern; Saturday 6am-2pm Sunday 7am-3pm **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards -...

  • Customer Assistant

    3 days ago

    Cranleigh, United Kingdom M&S Full time

    **All the details** **This is a permanent role for 11.50 hours per week.** **Monday - 17:30-21:30** **Saturday - 06:00-14:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business,...

  • Customer Assistant

    3 weeks ago

    Cranleigh, United Kingdom M&S Full time

    **All the details** Week 1 Wednesday, Thursday, Friday, Saturday - 17:30-21:30 Week 2 Monday - 17:30-21:30 Tuesday - 12:45-21:30 Friday - 17:30-21:30 This is a temporary vacancy **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting...

  • Customer Assistant

    2 weeks ago

    Cranleigh, United Kingdom M&S Full time

    **All the details** **Tuesday 04:30-08:30** **Wednesday 04:30-08:30** **Friday - 04:30-08:30** **Saturday - 04:30-08:30** **This is a temporary vacancy** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

  • Customer Assistant-foods

    2 weeks ago

    Cranleigh, United Kingdom Marks & Spencer Full time

    **Saturday 6am-10am** **Monday 6an-10am** **Tuesday 6am-10am** **This vacancy is temporary** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in...

  • Customer Assistant

    2 weeks ago

    Cranleigh, Surrey, United Kingdom M&S Full time

    All the detailsWeek 1Wednesday, Thursday, Friday, Saturday - 17:30-21:30Week 2Monday - 17:30-21:30Tuesday - 12:45-21:30Friday - 17:30-21:30This is a temporary vacancyPurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products....

  • Customer Assistant

    4 weeks ago

    Cranleigh, Surrey, United Kingdom Marks and Spencer Full time

    All the detailsWeek 1Wednesday, Thursday, Friday, Saturday - 17:30-21:30 Week 2Monday - 17:30-21:30Tuesday - 12:45-21:30Friday - 17:30-21:30 This vacancy will include working in backstage/operations where you will need to operate machinery as well as manual handling, so the candidate will need to be over 18 This is a temporary vacancy Purpose To deliver a...

  • Customer Assistant

    2 months ago

    Cranleigh, Surrey, United Kingdom Marks and Spencer Full time

    All the detailsWeek 1Wednesday, Thursday, Friday, Saturday - 17:30-21:30 Week 2Monday - 17:30-21:30Tuesday - 12:45-21:30Friday - 17:30-21:30 This vacancy will include working in backstage/operations where you will need to operate machinery as well as manual handling, so the candidate will need to be over 18 This is a temporary vacancy Purpose To deliver a...

  • Customer Assistant

    2 weeks ago

    Cranleigh, United Kingdom M&S Full time

    **All the details** This is a permanent position for 26.5 hours per week. Monday - 12:00-20:00 Wednesday - 12:00-20:00 Friday - 12:00-20:00 Saturday - 17:30-21:30 Due to evening shifts this is an over 18 years only position. **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...

  • Customer Assistant-foods-late Night

    3 weeks ago

    Cranleigh, United Kingdom Marks & Spencer Full time

    **This is a permanent vacancy** **Saturday 13:30-21:30** **Monday 17:30-21:30** **Friday 17:30-21:30** **PURPOSE**: - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver...

  • Customer Assistant-Foods-Cranleigh

    1 month ago

    Cranleigh, Surrey, United Kingdom Marks and Spencer Full time

    All the detailsTuesday 04:30-08:30Wednesday 04:30-08:30Friday - 04:30-08:30Saturday - 04:30-08:30 Due to the working hours for this role we cannot accept applications for anyone under the age of 18. This is a temporary vacancy Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...

  • Customer Assistant-Foods-Cranleigh

    4 weeks ago

    Cranleigh, Surrey, United Kingdom Marks and Spencer Full time

    All the detailsTuesday 04:30-08:30Wednesday 04:30-08:30Friday - 04:30-08:30Saturday - 04:30-08:30 Due to the working hours for this role we cannot accept applications for anyone under the age of 18. This is a temporary vacancy Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...

  • Customer Assistant

    4 weeks ago

    Cranleigh, United Kingdom Marks & Spencer Full time

    This is a temporary vacancy ending on 27 May 2023. PURPOSE: Week 1: Sun 9:30-17:30 Mon 17:30-21:30 Wed 17:30-21:30 Fri 13:30-21:30 Week 2: Sun 9:30-17:30 Mon 17:30-21:30 Wed 17:30-21:30 Sat 13:30-21:30 PURPOSE: - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within...

  • Trading Assistant

    1 week ago

    Cranleigh, United Kingdom Sainsburys Full time

    **Location** - Cranleigh Store, Sainsbury's Supermarkets Ltd 144-146 High Street, Cranleigh, GU6 8RF **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £11.00 per hour **Areas of business** - Retail **Job ID** - 220401 **Schedule** Sun 7am - Sun 11am Mon 7am - Mon 11am Thu 7am - Thu 11am Fri 7am - Fri 11am - Total hours: 16_ Love food...

  • Trading Assistant

    3 weeks ago

    Cranleigh, United Kingdom Sainsbury's Full time

    **Location** - Cranleigh Store, Sainsbury's Supermarkets Ltd 144-146 High Street, Cranleigh, GU6 8RF **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 228869 **Schedule** Tue 6pm - Tue 10pm Thu 6pm - Thu 10pm Fri 6pm - Fri 10pm - Total hours: 12_ Love food and being on hand...

  • Trading Assistant

    2 weeks ago

    Cranleigh, United Kingdom Sainsbury's Full time

    **Location** - Cranleigh Store, Sainsbury's Supermarkets Ltd 144-146 High Street, Cranleigh, GU6 8RF **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £11.00 per hour **Areas of business** - Retail **Job ID** - 224788 **Schedule** Sun 7am - Sun 11am Mon 7am - Mon 11am Tue 7am - Tue 11am Wed 7am - Wed 11am Fri 7am - Fri 11am - Total...