Sales Consultant

5 months ago

Solihull, United Kingdom Miele GB Full time

**Are you searching for your first opportunity in retail, or would you like to expand your existing retail experience working for a premium brand?**

**Are you confident & enthusiastic, sales focused and able to create memorable customer service experiences?**

**We are looking for an exceptional individual to join our Solihull retail team on full time basis**

Whether you have previous retail experience or are at the start of your career journey Miele offers you fantastic opportunities, an inclusive and diverse culture, and a stunning working environment in which to succeed.

As a family run business, we commit to helping you to build a career, achieve success and progress at your own pace. Working collaboratively with colleagues across the UK and globally you would be helping to shape our future business and be instrumental in delivering sales and customer service excellence.

Extensive training on our systems and products will be provided to ensure you have all the tools necessary to achieve your goals. In return you will receive an extremely competitive salary and benefits package plus an attractive bonus scheme. We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen, or dropping in to buy some replacement detergents for their washing machine.

**Who are we?**

Miele is a world leader in the production of premium domestic and commercial appliances. At Miele, we take immense pride, not only in the quality of our appliances but all aspects of customer services.

Since being founded in 1899 as a family company, Miele has followed its Immer Besser ‘Forever Better’ brand promise. This means: we will do all that we can to be “forever better” than our competitors and “forever better” than we already are.

**In this role you will be...**

Reporting to the Store Manager, you will sell and advise customers in the selection and purchase of Miele appliances, with the possibility of up-grading products whilst promoting pride and passion for the Miele brand.

We offer a premium experience to our customers so you will be involved in large and smaller scale events for both products and accessories. Working as a team you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive, you will be required to demonstrate multiple communication styles across telephone, face to face and written. You'll be confident and professional with the ability to respond effectively to quotations and queries.

You will bring previous experience of working in a customer facing consultative sales role and can demonstrate credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to affectively multi task. IT literate with the ability to adapt to systems and processes, produce quotes and follow up on sales opportunities, and work really well as a team to achieve great results.

**Previous experience in a customer facing role consultative sales role is preferred**

**What c**an we offer you?**

**A salary of £24,910 per annum** plus an evolving pay and benefits package. We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.

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