Cancer Support and Information Health Professional

4 months ago


Northwood, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Cancer Support and Information Health Professional who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The role entails supporting the operational service delivery, offering emotional, practical and social support, together with the most up to date information, to anyone affected by cancer. You will join the Mount Vernon Cancer Centre’s Cancer Support & Information team, based in the Lynda Jackson Macmillan Centre

The successful applicant will have a clinical, nursing or allied health professional background, will have a strong cancer knowledge base and experience working with cancer patients and their families.

You will be enthusiastic and motivated, looking to build on how our services are delivered to ensure we remain flexible and adaptable to the changing needs of our patients.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

To provide a safe and comprehensive support, advice and information service to patients and carers receiving treatment at Mount Vernon Cancer Centre.

To manage patient and carer activity for those accessing cancer support and information services.

This includes those attending the drop-in centre, attending therapy appointments at the LJMC building in addition to those accessing telephone and on-line services.

Work with other Health Care Professionals to ensure consistent quality of service is provided. To oversee the required training for staff and volunteers in order to ensure this is achieved.

The post holder is responsible for the drop in area, managing and on-going training of volunteers and liaison with MVCC staff as appropriate.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:

- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.



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