Meet & Greet Volunteer (Bristol)
3 months ago
Welcoming patients and visitors to the hospital site.
- Giving clear, uncomplicated directions when necessary, or where appropriate, accompanying patients or visitors to their destinations.
- Responding to other queries from patients and visitors, asking the Reception Desk staff for help if the query or task is beyond your responsibility as a Meet and Greet Volunteer.
- Directing patients and visitors to face-mask and alcohol gel stations if required. Helping with the restocking of these stations and keeping the area tidy.
- Providing company to patients waiting.
- Volunteers in this role will spend most of their time standing / walking
- Signposting and assisting to use the Clean Air Zone (CAZ) screens
Thank you for your willingness to support our hospitals at this time.
We are currently seeking volunteers to help greet visitors at entrances to our hospitals. Your role will be to direct visitors to the gel and face mask stations and to help visitors find their way around our hospitals.
We ask volunteers to commit to one volunteering session per week for at least 6 months.
**Volunteers need to be able to**:
- be on their feet for 3.5 - 4 hours at a time.
- provide clear information to visitors.
- use a calm empathetic approach.
- adhere to directions on hand hygiene and face masks if attending patient facing areas
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of
over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forwardthinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local
and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the
countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a
workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients
Please refer to the job description and main responsibilities as per the documents attached
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