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Customer Service Team Member

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Caernarfon, United Kingdom Real Fun Group Limited Full time

We are currently recruiting for a talented customer service assistant / Team Member to work at our Apollo Bingo Club in Caernarfon. You will need to be friendly, enthusiastic, and passionate about delivering excellent customer service and standards.

**The Role**
- Meeting and greeting Customers
- Providing help and assistance to customers
- Selling Bingo Books/packages
- Giving change
- Providing customer service on the bingo hall floor
- Ensuring all fruit machines are kept clean and presentable
- Serving/preparing food and beverages.
- Any other duties to support the smooth running of the Club

**The Person**
- Customer service experience (ideally in bingo or in the hospitality/entertainment industry)
- Good communication skills
- Cash handling experience
- Experience of working with food and beverages (preferred)
- A good work ethos:

- Are you happy to help out and go the extra mile
- Punctual
- Hard working
- And have a smart appearance

**The Pay and Hours**

This is a **permanent** position, working a minimum of 16 hours per week with a minimum rate of pay of £10.42 per hour. Actual working days and hours to be determined at interview.

We operate a fully flexible working pattern over 7 days and our main bingo sessions tend to be evenings from around 5.30pm with afternoon working usually between 11am and 3pm.

**About us**

Real Fun Group are one of the leading independent operators of retail Bingo, with clubs across England & Wales.

The experience is all about ensuring our customers have a great time from walking through our doors to leaving, and feel they have been entertained and looked after - it’s about the personal touch We utilise the latest technology in entertainment and we tailor this to our individual clubs. We offer our customers lots of fun but with a truly local flavour and want our staff to ensure that Fun comes First
- **Please note that due to the requirements of our Gambling Licence, all applicants must be aged 18 or over.**_

**Job Types**: Part-time, Permanent

**Salary**: £10.42 per hour

Expected hours: No less than 16 per week

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Work Location: In person