Ecommerce Merchandiser

6 months ago

Bury St Edmunds, United Kingdom Strategy Recruitment Solutions Full time

**About REHAUS**:
REHAUS specialises in acquiring and selling pre-owned designer / vintage furniture. With a commitment to sustainability and excellence, we offer a wide array of mid-century and contemporary pieces, each backed by our Second Life guarantee. We tap into the huge available inventory that sits in peoples homes and businesses giving these pieces a new life in another home.

Dive into the world of high-end retro furniture with REHAUS, where your passion for vintage and designer pieces translates into a rewarding career. As an **E-Commerce Merchandiser**, you'll be at the heart of our marketplace, ensuring we offer an unparalleled selection of unique furniture.

In our dynamic environment, we treasure your energy and ideas. With a proactive mindset and a readiness to get stuck in, you'll find that every day is different. Your responsibilities will include but will not be limited to the key tasks outlined below.

**Quality Control and Merchandising**: Perform detailed assessments of incoming furniture to evaluate condition, authenticity, and suitability for re-sale. Create comprehensive condition reports and oversee refurbishment processes as necessary.

**Content Creation**: Generate high-quality photographs and video content that showcases the furniture's design and functionality. Craft compelling, detailed product descriptions using AI tools to enhance efficiency and appeal.

**Online Marketplace Management**: Skilfully manage product listings across multiple platforms including the Rehaus Marketplace, 1stdibs and eBay. Employ SEO best practices and digital marketing strategies to increase product visibility and sales.

**Customer Experience**: Provide exceptional support for customer enquiries and issues related to products, contributing to an outstanding customer experience and fostering brand loyalty.

**Inventory and Order Fulfilment**: Coordinate with the operations team for accurate inventory management and streamlined order processing. Address logístical challenges to ensure smooth delivery of items to customers.

**Collaboration and Strategy**: Work closely with sourcing, warehouse management, and customer service teams to refine operational processes. Participate in strategic planning to improve customer satisfaction, operational efficiency, and sales performance.

**What we’re looking for**
- Understanding of e-commerce best practices, including product listings, digital marketing, and customer engagement.
- Experience selling products on marketplaces such as Vinterior, 1stDibs, or similar
- Content creation skills including photography and/or videography, with the ability to craft engaging product descriptions.
- An understanding of online advertising tools across major e-commerce platforms.
- Ability to analyse data and generate actionable insights.
- Strong organisational and time-management skills, able to balance independent and team work.
- Willingness to roll up sleeves, get stuck in and do what it takes to drive engagement and grow our platform

**What We Offer**:

- The chance to be part of a vibrant team that values creativity, innovation, and collaboration.
- An environment where your input is valued, and ideas are heard
- Opportunities for professional growth and development within the marketplace and interior design community.
- Holiday - 33 days (inc bank holidays)

**Interview Process**:
1st stage video interview
2nd stage face to face

This role is being managed exclusively by Strategy Recruitment Solutions on behalf of Rehaus.

Strategy Recruitment Solutions LLP is operating as a Recruitment Agency in relation to this vacancy.
Strategy Recruitment Solutions LLP is an Equal Opportunity employer.

**Salary**: £28,000.00-£30,000.00 per year

**Benefits**:

- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- E-commerce Merchandising: 1 year (preferred)
- selling products on marketplaces: 1 year (preferred)

Work Location: In person

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