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Account Manager

5 months ago

Dartford, United Kingdom Taylor Higson Full time

Our client currently has two exciting opportunities for talented people with experience in client management and estimating within large format print, signage and retail installs.

You will be part of a fast-pacedteam, which is wholly focused upon meeting the exacting demands of our customers.

You will be based in Dartford where you will benefit from a working environment, which is second to none and specifically designed to maximise both the potential and wellbeing of our team.

Details of the role:
Duties include:

- Working as part of a team to manage a portfolio of key accounts
- Liaise with clients and advise them on the best product and service solutions for a variety of diverse projects with a “can do” attitude, at all times.
- Provide excellent customer service
- Work with the sales and operations teams to strategically grow accounts in line with business objectives
- Manage briefs from initial point of contact, advising, and cost estimating, through to project management
- Maintain regular contact with clients, build and sustain long-term business relationships
- Act as a key point of contact for clients for day-day operational issues
- Participate in client meetings
- Work collaboratively with the production team to ensure a quality service to clients.

Required skills, experience, and knowledge:

- A knowledge of print production processes and techniques. (Experience with large and/or small format digital print would be an added bonus)
- Proven track record in building and developing client relationships
- Excellent communication and time management
- Knowledge of managing and developing portfolios of existing clients
- Experience in a client facing role is essential
- Excellent verbal and written communication skills
- Good attention to detail and quality
- Willingness to go above and beyond for customers
- Self-motivated
- Adaptable and enjoy working in a fast-paced environment
- Great MS Excel skills are a prerequisite