Network Controller 24/7

4 weeks ago


Warwickshire, United Kingdom SEVERN TRENT Full time

**LET’S CUT STRAIGHT TO IT**

**Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.**

Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.

Which is why we always looking at how we can better our performance by driving continuous improvements and delivering on new innovative ideas and solutions. This is a fantastic opportunity to be part of our Network Control Team. You’ll will ensure the effective operation and control of the company’s assets which will have a significant impact on our key targets, while proactively managing water supplies to 7.4 million customers in real time across the 24/7 365 window.

The significance of the work you’ll do as a Network Controller makes is key in identifying business risks, and ensure appropriate responses and resources are mobilised to protect the business reputation. You’ll also be involved with analysing multiple data sets, mapping systems and hydraulic models to risk asses each activity.

So, are you a Network Controller who has the ability to make quick and precise decisions under pressure? Has a brilliant work ethic, who can work as part of a team and multiple stakeholders to deliver project objectives?

Well, if you are, read on.

**LET’S TELL YOU MORE**

Your key accountabilities in helping us will be:

- You’ll be responsible take the lead on Event or Incident taking accountability for decisions which impact customers, financials and or reputational impact and provide expert technical advice in our Incident Control room liaising with key roles for Operational Tactical or Strategic events.
- You’ll carry our proactive analysis and interpretation of service failure risk from multiple data sources and take functional and regional responsibility for the effective network operation.
- Drive continuous improvement mind-set across our teams and identify asset management improvements and opportunities, raising risks in a formal manner through STW systems.
- Record & gather data for regulatory requirements including proactive updates to key stakeholders during events and incidents.
- This is a 24/7 x 365 shift-based role including working weekends and bank holidays so a very flexible approach will be required.

**WHAT WE’RE LOOKING FOR**

Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity and a caring attitude in equal weight.

We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.

**We do more, because we care.**

Aside to being a great fit for our team, you’ll have strong analytical experience with the ability to priortise incoming tasks, work in a pressurised environment and be confident using multiple IT systems to identify problems and co-ordinate data. You’ll also have excellent communication skills and experience of influencing stakeholders at all levels. It would also be beneficial if you have knowledge of sewerage systems & assets and/or experience of working within in a control centre environment.

**HOW WE’LL REWARD AND CARE FOR YOU IN RETURN**

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live. Here’s some of our favourites:

- Salary of £29,514.51, plus a shift allowance of £4,916.40 and weekend working of £5,384.40
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Family friendly policies

**LET’S GO**

To find out more about working w



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