H&m Home Team Leader

6 months ago


London, United Kingdom H&M Full time

**Company Description**
At H&M Home, our **purpose** to make it possible for many people to create a modern and inspiring home.

**Our vision** is to be a **credible world-class interior brand**, **we believe in you** so here, YOU have a very important role. We will reach our vision through **constant improvement, entrepreneurial spirit**, and working as **one team**.
**Job Description** H&M HOME Concept Store - Regent Street, London**

**Full Time Team Leader position - 35 Hours per week.**

We require full availability to work from Monday to Sunday - 5 days per week.

You must also be flexible to work from early mornings as well as working until late in the evenings.

As a Team Leader at H&M Home you have the important role to meet and inspire our customers in our Concept Stores every day.

As Team Leader, your responsibilities are divided into three parts**:Customers, Colleagues **and** Procedures. **Some of your responsibilities include**:

- A **symbolic leader **to support the management team in actioning the day to day operations of the store with the help of the Sales Advisors to ensure we deliver on the **best customer experience** for our guests everyday.
- Using **entrepreneurial spirit**, you are responsible for the constant search for opportunities to increase the sales
- You have knowledge about product handling and sales activities. By **keeping it simple** you learn and implement new information in a timely manner
- You work according to the daily and weekly plan to secure sales goals, commercial focuses and customer service
- Being **cost-conscious** you ensure great product care to be able to sell the products in their best condition
- Ensure all areas of the sales floor and back of house are always clean and tidy
- Ensure product availability through efficient product flow from delivery to stockroom to sales floor
- Ensure all routines are followed at the cash & service desks to maximize sales and customer satisfaction



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