Customer Advisor

2 weeks ago


Accrington, United Kingdom Recruitment Solutions NW Full time

Customer Advisor

Salary - £19,000-£21,000; 9:30am-5:30pm

Location - Accrington

Consultants - Joshua Hallett and Karen Reynolds

With our client we a looking to appoint an Administrator/Customer Advisor, working in a busy Customer Service environment within the logistics industry. This role is for someone who is passionate about delivering high levels of customer service and Administration, who is looking to establish a long-term career.

Daily responsibilities for the Customer Advisor role will include:

- Responding to customer telephone queries
- Liaising with couriers and franchisees
- Booking shipments across the UK and Europe
- Entering customer orders
- Use of the In-House ticketing system
- General ad hoc tasks

For the Customer Advisor role, we need somebody who has experience in an office based / customer service environment, a confident communicator and has computer literate.

**Reference No.**

VR/04723

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£20,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Accrington: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: VR/04723



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