Public Area Cleaner

2 weeks ago

London, United Kingdom Hilton Full time

**Hourly rate: £11.50/hour**

**This position can be full time/ part time/ evenings or weekends only.**

Conrad London St James is in the centre of London and one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.

Located in the heart of Westminster, the new outlets within the hotel will offer its teams the opportunity to join one of this year's most exciting new and promising openings, with the support, standards and luxury service the Conrad is famous for. They will consist of:

- The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
- The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
- The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
- The Orchard, for afternoon teas and lighter meals

A **Public Area Cleaner** is responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasks

**What will I be doing?**
- Ensure cleanliness of all public areas
- Carry out lost property procedures
- Manage customer service issues quickly and effectively - Manage master keys in his/her possession
- Undertake regular deep cleaning tasks, for example - monthly deep cleaning and carpet shampooing
- Report maintenance issues to Maintenance/Engineering Department
- Check public areas and toilets taking remedial action where necessary
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out any other reasonable task set by the hotel's management

**What are we looking for?**

A Public Area Cleaner serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Experience in a similar position or industry

**What we offer**:

- A global travel program for team members
- Uniforms
- Meals whilst on duty
- To be part of a fabulous team

**About Conrad St James**
Conrad Hotels & Resorts combines contemporary design, sophisticated amenities, and personalised service to provide exceptional travel experiences all over the world.
CONRAD Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer access to world of infinite connections, intuitive services, and inspired experiences along our guests’ journeys. We are the destination of a new generation of smart luxury travellers for whom life, business and pleasure seamlessly intersect.

**Hilton Hotels has been voted Best Place to Work in the UK

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