Export Coordinator

**Export Coordinator**
**Haddenham -THIS IS A FULLY OFFICE BASED ROLE, you must be a car driver**
**£30,000 to £35,000 depending on experience plus bonus**
**8.00am to 5.30pm**

Global CTS are assisting our client in their Export Coordinator vacancy. The Export Coordinator will manage, coordinate all aspects of Sales, Customer Service and Export process.

As the **Export Coordinator**, you will:

- Provide excellent customer service to UK and international customers including European dealer network
- Manage sales process from quotation, order processing and delivery through SAP
- Gain confidence over time to successfully identify spare parts
- Expedite shipments (including worldwide imports/exports, working with freight forwarders, internal transport, and parcel carriers to ensure timely collection/delivery)
- Create export paperwork including invoices, Certificates of Origin
- Support sales team with quotations, parts enquiries and queries
- Coordinate international travel for customers, trainers and prospective customers including booking of flights, transport, and accommodation
- Manage aftersales processes including any warranty claims, technical bulletins, and product recalls across a number of manufacturers with different approaches

**The ideal Export Coordinator will have**:

- Proven track record of 'spinning plates’ and the ability to juggle a variety of orders at the same time
- Experience and knowledge of import / export processes and paperwork
- Previous experience of freight forwarders across all modes of transport
- Excellent communication skills and be able to work collaboratively with colleagues at all levels of the business, customers and suppliers
- Confidence in identifying potential improvements and workarounds to simplify and smooth processes
- Knowledge of SAP
- Good working knowledge of all Microsoft packages

**Global CTS Limited