Client Services Team Leader

2 days ago


Sussex, United Kingdom Thriiver Ltd Full time

Job description

**Key Responsibilities**:

- Continuously developing and supporting a team of customer service advisors
- Providing continuous Professional development on an individual and team basis.
- To identify, outline and implement the Thriiver standard of outstanding customer service.
- Ability to work to tight deadlines and within stringent KPI targets to ensure excellent customer service and performance.
- Administration, including processing orders
- Building relationships with new and existing clients
- Supporting our marketing teams activities
- Creating and sending quotations to clients
- Sales - Promote Thriiver’s products and services
- Developing relationships and identifying buying trends
- Excellent written and verbal communication
- Strong leadership skills
- A confident telephone manner
- The ability to inspire others
- Excellent attention to detail
- A positive attitude

The position will have a salary of **£25,000-£28,500** as well as be part of a bonus structure.

We also offer a range of other benefits.

**Job Types**: Full-time, Permanent

**Thriiver is a disability-confident employer**

**Benefits**:

- Company events
- Company pension
- Life insurance
- On-site parking

**Schedule**:

- Monday to Friday
- No weekends

**Supplemental pay types**:

- Performance bonus

**Experience**:

- Team Leadership: 2 years (preferred)

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,500.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Sussex, RH17 5JF: reliably commute or plan to relocate before starting work (required)



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