Insurance Apprentice Coach

Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses. Our team of more than 5,500 professionals operate across the UK and Ireland, US, Bermuda and Canada and beyond.

The Insurance Apprentice Coach will be responsible for the development of a cohort of apprentices against quality & various KPIs. You’ll provide support & guidance throughout the apprentice’s learner journey to ensure progression against key milestones including qualifications & competencies as defined by the standard. You’ll deliver teaching and wider learning, following the delivery model and support the apprentice through their end point assessment.

You’ll build a relationship with the apprentice’s line manager (& other employer client staff as required) to facilitate the apprentice’s development & time commitments. You’ll also review development & align with employer performance measures.

**Working Hours**

35 hours per week - Monday to Friday 9am-5pm

**It’s a busy and varied role, with a broad range of responsibilities, but the fundamentals include**:

- Conduct skills radar calls with apprentices to understand their starting points
- Complete induction presentations & apprentice sign up administration
- Run monthly meetings with apprentices in the workplace & remotely
- Carry out group delivery sessions in line with the organisation’s curriculum plan and Ofsted requirements
- Respond to the apprentice’s remote queries &/or support requirements
- Measure & assess progress of the apprentice against the objectives & milestones of the agreed learner journey
- Undertake bespoke projects to enhance and assist the business
- Complete all required documentation to evidence learners work in line with quality requirements, including tracking learners off the job activities
- Contextualise the learning outcomes to the apprentice’s role & environment
- Advise the apprentice how work-based experience can relate to development against the knowledge, skills and behaviours of the apprenticeship standard
- Set activities to develop the apprentice’s competence against the defined apprenticeship standard and learning outcomes
- Advise and coach the apprentice on relevant evidence to support the creation of a portfolio of work in line the end point assessment requirements
- Support the apprentice in working towards their professional qualification
- Escalate concerns over apprentice progress or employer support, in a timely manner to your line manager
- Support the apprentice and their line manager to ensure the learner achieves by their planned end date
- Support & coach the apprentice in preparation for end point assessment
- Attend development / standardisation meetings as required by the business

**Skills & Experience Required**

**Essential**:

- Experience in a similar role within the sector
- Occupational experience in the Insurance sector
- Functional skills in maths and English at a minimum of Level 2
- Cert CII, CII Diploma or Advanced Diploma in Insurance
- Self-motivated, focused and enthusiastic with the ability to work using own initiative
- A passion for working with and supporting learners to achieve their goals
- A passion for working with and supporting learners to achieve their goals
- Excellent High standard of written, verbal and presentational skills
- Excellent administrative and organisational abilities
- Good IT skills, including all Microsoft office packages
- Commitment to own continuous professional development
- Full, clean UK driving license

**Desirable**:

- Experience of working within Apprenticeships
- Experience of working within a regulatory environment (Ofsted/ESFA)
- Assessor qualified
- Hold a teaching qualification
- Understanding EPA requirements and processes

**Benefits include**:

- Leadership, training & support for professional qualifications
- Development programmes & institute memberships
- Employee Assistance Programme
- Virtual GP and other wellbeing resources and regular company initiatives
- Access to Cycle to Work, Season Ticket Loan
- Company Pension and Life Assurance

**Diversity & Inclusion