New Homes Maintenance Coordinator

2 weeks ago

Barlborough, United Kingdom Harte Consulting ltd Full time

Harte Consulting has a cracking opportunity for a New Homes Maintenance Coordinator to join an organisation who have a great team ethos and who are a recognised Residential Developer within the New Homes sector. This organisation values their people over unit volume and are an extremely collaborative bunch of people. This role will suit someone who is looking to get their weekends back and who may want to transfer their lettings or Property Management skills or facilities Management skills over to the new build sector. The successful New Homes Maintenance Coordinator will have previous experience coordinating projects, dealing with contractors, and prioritising workloads, OR will have previous experience of working within a customer service environment where you have been reactive and proactive to customers' requests.

**Duties and Responsibilities**:

- Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports.
- To coordinate the scheduling of the Customer Service Operatives diaries.
- To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes.
- Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required.
- Be professional with internal, external staff and customers.

**The Person**:

- Ability to work independently and within a team, prioritise work and take initiative.
- Ability to work well under pressure in a fast-moving environment.
- Excellent verbal and written communication skills.
- Experience of working in a similar role in a house building company desirable but not essential.

**What’s on Offer: for YOU**
- Package £25k basic.
- Company bonus 3%.
- Monday to Thursday 8.30am - 5pm, Friday 8.30am -4.30pm.
- Life assurance.
- 25 days holiday plus bank hols.
- Mental health first aiders.
- Half yearly social events.
- Christmas Party.
- Pension 4%.
- Annual Seminar.

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