Customer Support Advisor
4 months ago
We have an opportunity for a Customer Support Advisor to join our team in Newbury.
This is a **full time** fixed term role for 12 months and will be a mix of home and office working.
The starting salary is £25,000 - £28,000 depending on experience.
The Role:
As part of our Customer Management Centre you will be providing administrative responses to our customers queries. Taking responsibility for resolving them in a timely and efficient way, collaborating with colleagues across the business.
This is a varied and busy role where you you will be delivering the best possible outcome for our customers.
What we are looking for:
We are looking for people with strong administration skills
Great customer service and the ability to actively listen
We need you to have good computer literacy as we use multiple systems
The ability to turn a problem in to a solution
Empathy and a passion for helping people
The ability to connect and communicate with colleagues across the business
What we can offer you:
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
£450 yearly flexible benefit pot to use against benefits of your choice
Flexible working
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
A chance to buy or sell holiday as part of our flexible benefits package
A generous pension scheme matching up to 12%
Life cover as soon as you join us
You will be a part of our Recognition scheme where you can be gifted retail vouchers
A range of wellbeing discounts including Gym Memberships
A wide selection of other benefits available
About us:
Sovereign provides 60,000 homes across the south and south west of England and the Isle of Wight. We're driven by our social purpose with residents at the very heart of everything we do. We build homes, provide great services but also invest in long term sustainability, creating great places to live in partnership with our residents.
While we're a not-for-profit organisation with every penny reinvested in homes and services, we are also a major business. With the financial standing of a FTSE-250 business, we combine our financial and organisational strength, along with funding from government, banking and capital markets, to maximise our social impact.
What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.
-
Customer Support Advisor
4 days ago
Thatcham, United Kingdom CV-Library Full timeCustomer Support Advisor Thatcham/Hybrid £15 per hour Full Time Contract Novax Recruitment is actively seeking a Customer Support Advisor based in Thatcham on a hybrid basis. This is an ongoing contract working full time hours. The job: * Provide transactional administration support to resolve customer queries through the Customer Service Management...
-
Customer Support Advisor
7 days ago
Thatcham, United Kingdom Novax Recruitment Remote Work Freelance Full timeCustomer Support AdvisorThatcham/Hybrid£15 per hourFull Time Contract Novax Recruitment is actively seeking a Customer Support Advisor based in Thatcham on a hybrid basis. This is an ongoing contract working full time hours. The job: Provide transactional administration support to resolve customer queries through the Customer Service Management...
-
Customer Advisor
4 months ago
Thatcham, United Kingdom Pavers Full timeWe have a part time Customer Advisor opportunity to join our Pavers team in Thatcham Garden Centre on a 4 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to...
-
Customer Advisor
3 months ago
Thatcham, United Kingdom Pavers Full timeWe have a part time Customer Advisor opportunity to join our Pavers team at Thatcham Garden Centre, Benham Hill inThatcham on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and...
-
Customer Support Advisor
4 months ago
Thatcham, United Kingdom Sovereign Housing Full timeWe have an opportunity for a Customer Support Advisor to join our team in Newbury. This is a part time (30 hours) fixed term role for 12 months and will be a mix of home and office working. The starting salary is £20,270 - £22,703 (£25,000 - £28,000 full time equivalent) depending on experience. **The Role**: As part of our Customer Management Centre...
-
Customer Support Advisor Hybrid
4 weeks ago
Thatcham, United Kingdom Essential Employment Full timeCustomer Support Advisor (Hybrid) needed in Thatcham, £12.93ph PAYE - 5253810 Ongoing Temporary Role; to start end of September. Full-Time Hybrid working role. Candidates will be required to attend a local office twice per week (Every Tuesday and Thursday) To provide transactional administration support to resolve customer queries through the Customer...
-
Customer Service Advisor
4 months ago
Thatcham, United Kingdom Essential Employment Full time**Customer Service Advisor needed in Thatcham at £12.96ph **PAYE - Reference: 5229763** The initial training will be 9.00am - 5.00pm They will then be working on a rota basis between 7.00am and 11.00pm Monday to Friday, some weekends and the occasional nightshift. To provide 24/7 response for emergency alarm calls and evening cover for our emergency...
-
Customer Service Advisor
2 months ago
Thatcham, United Kingdom LNJ Recruitment Full timeInsurance AdvisorAre you passionate about providing exceptional client service? Do you enjoy building relationships and helping people find the right insurance solutions? If so, we have an exciting opportunity for you!As an Insurance Advisor, you will play a vital role as a key point of contact within the branch. Your day-to-day responsibilities will involve...
-
Customer Service Advisor
5 days ago
Thatcham, United Kingdom CV-Library Full timeInsurance Advisor Are you passionate about providing exceptional client service? Do you enjoy building relationships and helping people find the right insurance solutions? If so, we have an exciting opportunity for you! As an Insurance Advisor, you will play a vital role as a key point of contact within the branch. Your day-to-day responsibilities will...
-
Customer Service Advisor
3 weeks ago
Thatcham, United Kingdom LNJ Recruitment Full timeInsurance Advisor Are you passionate about providing exceptional client service? Do you enjoy building relationships and helping people find the right insurance solutions? If so, we have an exciting opportunity for you! As an Insurance Advisor, you will play a vital role as a key point of contact within the branch. Your day-to-day responsibilities will...
-
Customer Service Advisor
4 months ago
Thatcham, United Kingdom Resolve Recruitment Services Full timeWould you like to start a career in the insurance with full training provided? ...or perhaps you are already in an insurance role and would like to further progress your career? **Resolve Recruitment are actively looking for a Customer Service / Insurance Advisor to join our clients fast-growing team. **This will give you the chance to start or progress...
-
Customer Support Advisor
4 months ago
Thatcham, United Kingdom Sovereign Housing Full timeSovereign is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do. We have a fantastic opportunity for a **Customer Support Advisor - Home Ownership...
-
Customer Service Advisor
3 months ago
Thatcham, United Kingdom Resolve Recruitment Services Full timeWould you like to start a career in the insurance with full training provided? ...or perhaps you are already in an insurance role and would like to further progress your career? This is a unique opportunity to work for a dynamic and forward-thinking employer who are extremely highly rated on glassdoor - where staff and ex-employees report a great working...
-
Customer Service Advisor
4 months ago
Thatcham, United Kingdom Sovereign Housing Full time**What is a Customer **Service** Advisor **at** SNG?** We have a number of opportunities available join our Out of Hours Customer Service Team. Our Customer Service Advisors are at the centre of what we do. The team is the first point of contact for our 140,000 customers. They rely on us to be there when they need support and you will be owning and...
-
Internal Customer Sales Advisor
5 days ago
Thatcham, United Kingdom CV-Library Full timeJoin our client, a leading retail provider, as a Telephone Sales Advisor! If you have a passion for sales and a knack for building strong customer relationships, this is the role for you. With a competitive OTE salary of £35,000-£40,000, plus great benefits, this permanent position offers an exciting opportunity to take your sales career to the...
-
Customer Income Advisor
4 months ago
Thatcham, United Kingdom Sovereign Housing Full time**Can you deliver customer-centric welfare benefit advice and income maximisation?** We have an opportunity for a **Customer Income Advisor** to join our Customer Accounts team covering the Oxford area, with the opportunity to work hybrid in the office and home working. - (please note, your office base will be Greenham, Thatcham)_ **The role**: To be...
-
Customer Service Advisor
2 weeks ago
Thatcham, United Kingdom SNG Formerly Sovereign Housing Association Full timeWhat is a Customer Service Advisor at SNG? Our Customer Service Advisors are at the centre of what we do. The team is the first point of contact for our 140,000 customers. They rely on us to be there when they need support and you will be owning and resolving their queries. As our Out of Hours Customer Service Advisor, you'll answer all inbound customer...
-
Customer Income Advisor
4 months ago
Thatcham, United Kingdom Sovereign Housing Full timeWe have a fantastic opportunity for a **Customer Income Advisor** to join our Customer Accounts team based from our Greenham hub covering the Oxfordshire locality. The role offers a hybrid approach which will include a mix of working from home, being on patch and a requirement to be in the Greenham office a couple of times per week. The starting salary is...
-
Customer Service Advisor
4 months ago
Thatcham, United Kingdom Sovereign Housing Full time**What is a Customer **Service** Advisor **at** SNG?** Our Customer Service Advisors are at the centre of what we do. The team is the first point of contact for our 140,000 customers. They rely on us to be there when they need support and you will be owning and resolving their queries. **This is a full time and permanent opportunity, where you'll be...
-
Customer Service Representative
1 week ago
Thatcham, West Berkshire, United Kingdom Novax Recruitment Full time{"title":"Customer Support Advisor","description":"Customer Support AdvisorNovax Recruitment is seeking a Customer Support Advisor to provide transactional administration support and resolve customer queries through the Customer Service Management Centre.The ideal candidate will have experience in customer services, handling a large number of incoming calls...