Night Owl

7 months ago

Liverpool, United Kingdom Student Roost Full time

...........................................................................................................................................................................................................................................................................................................................................................................................................................

Hours: 42 hours average per week

**Salary**: £24,133.20

**Are you a people person, awake to the opportunities of delivering exceptional **student support in the early hours?**

**The City**:Liverpool; famous for The Beatles, Albert Docks, and not one but two premier league football teams. With more than 50,000 students studying across seven universities in the city, providing first class, quality accommodation coupled with great service is what we do best here at Student Roost.

**The Site**:Myrtle Court and The Railyard are situated just a stones throw away from the University of Liverpools campus and are popular with first year and international students due to the proximity to the university. The properties shared social spaces, such as our games room and TV lounge, and our property events, which are held throughout the year, give our residents the time to relax, unwind, and make new friends.

**The Vibe**:We're a team that plays to win, is committed to your personal growth, and will make you feel welcome from day one, while allowing you to do you, be bold and be heard.

Our residents expect a round-the-clock service to fit with their busy study and social lives, so we need people who strive to deliver the same excellent level of customer service at 1am that we provide at 1pm.

As a Night Owl, you will be the first point of contact for residents between the hours of 8pm and 8am. From running onsite events and facilitating late night room viewings to collecting rent and liaising with overseas agents, being busy is what you do best. Youre an important part of our residents stay, supporting students who might need to report a maintenance issue, collect a parcel, ask for directions or simply need to chat. Every interaction matters, which is exactly why you matter.

**_ We are Student Roost._**

**_ Its more than a room. Its more than a job._**

**The you part**

Think youre the right fit for this role? We hope so too.

Youll be someone we can count on to:
**OWN**
- Be a customer-service superstar Your friendly face may be the first to greet a resident in the morning or one that welcomes them home at the end of a long day. As a Night Owl, you will know the strength of your smile.
- Treat every enquiry with significant importance, taking personal pride in ensuring all enquiries are responded to swiftly and politely.
- Be an expert in our properties in the city, able to clearly articulate what we offer to prospective residents.
- Take pride in ensuring your property is fully booked and that any debt is managed swiftly.
- Support the Assistant Managers responsibilities in ordering stock for your property.
- Collect payments on behalf of residents, ensuring high levels of attention to detail and working in line with our policies and processes.
- Every student is different and so are the teams that work in our properties. Dont leave your personality at the door and please bring your whole self to work its this you we want to see every day.

**DO**
- Embrace the social side of being a Night Owl by taking the lead on organising social events for our residents; including the marketing of events, room set-up and take-down as necessary.
- Willingly and regularly ask for feedback from our residents and use that to sculpt new ideas, events, and services to propose to the wider service team.
- Create an environment whereby residents feel confident and comfortable in raising any concerns about our properties or our practices.

**LEARN**
- Get off to the Best Start Ever and learn the Student Roost way of doing things. We take enormous pride in doing a great job and delivering exceptional results.
- Pride yourself on an understanding of the demographic of your residents and tailor events to drive inclusivity.
- Educate yourself on the local support network that we can signpost residents to, who may be experiencing wellbeing or mental health issues, including primary points of contact at local universities.
- Develop a solid understanding of the local university picture, competitors and what makes your property the best option for any prospective residents.

**COLLABORATE**
- Work closely with the wider team: our people are great and you can be part of that
- Our value _Be Bold, Be Heard_ instils an open culture where we want to hear new ideas and how we can implement solutions to improve.
- Work with your colleagues to better deliver an enhanced resident experience.

**The us part**

So you know what were looking for, but what are you looking for from your next employer? Sure, Student Roost has a portfolio of purpo

  • Night Owl

    1 week ago

    Liverpool, United Kingdom Student Roost Full time

    **Night Owl required!** Were Student Roost. An owner and operator of purpose-built student accommodation across the UK. Were not quite the new kids on the block, having already created a portfolio of over 19,000 beds and ambition to increase that further in the near future; but were at the very beginning of building our brand, our culture and our DNA. That...

  • Night Porter

    6 days ago

    Liverpool, United Kingdom Hard Days Night Hotel Full time

    **Are you a typical 'night owl' used to working throughout the night..? Do you have hotel reception experience and are looking for a professional new work environment to join..? If yes, please read on...** **We are looking for a competent Night Porter that can take support with the running of the hotel when most people's days are coming to an end! As your...

  • Night Owl

    7 months ago

    Liverpool, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................

  • Night Owl

    7 months ago

    Liverpool, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................

  • Night City Supervisor

    7 months ago

    Liverpool, United Kingdom Student Roost Full time

    Our new Night Owl Supervisor will become a key part of our existing, friendly, and experienced team with responsibilities extending across 5 of our properties in the city and the Night Owl teams that work there. **£31,326.24 per annum** With more than 50,000 students studying across 2 main universities, and several colleges, in the city, providing first...

  • Night Concierge

    7 months ago

    Liverpool, United Kingdom true Student Living Full time

    You are a bit of a night owl you are a creative with the ability to find alternative solutions to problems. Perfect! You are a multitasker with a hands on approach. You take responsibility for the varied duties and tasks assigned to the role and ensure work is completed consistently, in a timely manner. You have strong communication skills and the ability...

  • Night Concierge

    6 days ago

    Liverpool, United Kingdom true Student Living Full time

    You are a bit of a night owl you are a creative with the ability to find alternative solutions to problems. Perfect! You are a multitasker with a hands on approach. You take responsibility for the varied duties and tasks assigned to the role and ensure work is completed consistently, in a timely manner. You have strong communication skills and the ability...

  • Night Concierge

    4 hours ago

    Liverpool, United Kingdom true Student Living Full time

    You are a bit of a night owl you are a creative with the ability to find alternative solutions to problems. Perfect! You are a multitasker with a hands on approach. You take responsibility for the varied duties and tasks assigned to the role and ensure work is completed consistently, in a timely manner. You have strong communication skills and the ability...

  • Night Concierge

    7 months ago

    Liverpool, United Kingdom true Student Living Full time

    You are a bit of a night owl you are a creative with the ability to find alternative solutions to problems. Perfect! You are a multitasker with a hands on approach. You take responsibility for the varied duties and tasks assigned to the role and ensure work is completed consistently, in a timely manner. You have strong communication skills and the ability...

  • Waking Night Care Assistant

    7 months ago

    Liverpool, United Kingdom Right at Home South Liverpool Full time

    _**Calling all Night Owls........**_ - **Are you looking to work as part of a friendly, welcoming team who genuinely care for their clients?**_ - **Are you looking to work for a 5 star leading employer?**_ - **If you answered YES then you'll feel right at home as part of the Right at Home South Liverpool team.**_ We are currently recruiting caring,...

  • Female Waking Night Care Assistant

    7 months ago

    Liverpool, United Kingdom Right at Home South Liverpool Full time

    _**Calling all Night Owls........**_ - **Are you looking to work as part of a friendly, welcoming team who genuinely care for their clients?**_ - **Are you looking to work for a 5 star leading employer?**_ - **If you answered YES then you'll feel right at home as part of the Right at Home South Liverpool team.**_ We are currently recruiting caring,...

  • Female Waking Night Care Assistant

    7 months ago

    Liverpool, United Kingdom Right at Home South Liverpool Full time

    _**Calling all Night Owls........**_ - **Are you looking to work as part of a friendly, welcoming team who genuinely care for their clients?**_ - **Are you looking to work for a 5 star leading employer?**_ - **If you answered YES then you'll feel right at home as part of the Right at Home South Liverpool team.**_ We are currently recruiting caring,...

  • Female Waking Night Care Assistant

    6 months ago

    Liverpool, United Kingdom Right at Home South Liverpool Full time

    _**Calling all Night Owls........**_ - **Are you looking to work as part of a friendly, welcoming team who genuinely care for their clients?**_ - **Are you looking to work for a 5 star leading employer?**_ - **If you answered YES then you'll feel right at home as part of the Right at Home South Liverpool team.**_ We are currently recruiting caring,...

  • Reception Nights Supervisor

    4 days ago

    Liverpool, United Kingdom Millennium Hotels and Resorts Full time

    Are you a night owl? Are you quick on your feet (literally and metaphorically) and have a polite and friendly attitude..? If yes, we'd like to meet you! We are looking for dynamic individuals that put great customer service at the heart of everything that they do. Using your creative nature & personality, you will work alongside the team & lead by example...

  • Night Auditor

    7 months ago

    Liverpool, United Kingdom Marriott International, Inc Full time

    **Job Number** 23150226 **Job Category** Finance & Accounting **Location** Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Belong Become We are currently recruiting for a **Night Auditor** at...

  • Night Auditor

    7 months ago

    Liverpool, United Kingdom Marriott International, Inc Full time

    **Job Number** 23205293 **Job Category** Finance & Accounting **Location** Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Begin Belong Become We are currently recruiting for a **Night Auditor**...

  • Night Auditor 40hrs

    7 months ago

    Liverpool, United Kingdom Marriott International, Inc Full time

    **Job Number** 24042689 **Job Category** Finance & Accounting **Location** Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Begin Belong Become We are currently recruiting for a **Night Auditor** at...

  • Delivery Driver/warehouse

    7 months ago

    Liverpool, United Kingdom Apollo Recruitment Solutions LTD Full time

    **Job description** Apollo Recruit are looking for a 3.5T Van Drivers to work with our client on a temp to perm basis. **About the role** The Warehouse Operative Driver teams are the heartbeat of our client. From early birds to night owls the teams are responsible for all aspects of the day-to-day operation in their depots. **About you** Every employee...

  • Support Staff

    2 days ago

    Liverpool, United Kingdom Stonegate Group Full time

    **Get Paid to Party ** - Calling all night owls - want to work in a lively, vibrant, and fun environment with like-minded people? Then this could be the career/role you are looking for. We recruit for personality so don’t worry if you have never worked in hospitality before, we will teach you the rest._ - Are you:_ - _A team player_ - _A great...

  • Team Member

    6 days ago

    Liverpool, United Kingdom SSP Full time

    **Team Member** Burger King Team Member at Liverpool Airport** **Pay rate £10.80 per hour,** regardless of age. For our Early Birds and Night Owls! You will earn an **extra £1.20 per hour** for hours worked between **midnight and 6am**, bringing your rate of pay to **£12.00** per hour! **We are SSP we don’t tell Whoppers, we sell ‘em! We offer free...