Television Licence Field Officer

5 months ago


Manchester, United Kingdom Capita Full time

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Manchester area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.
- You’ll be rewarded with £30,000 annual salary.
- You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.
- In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.
- Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with 12 hours to be completed between 4pm-9pm Monday-Friday or anytime at the weekend, with a potential of a four-day working week.
- Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the M postcode areas.

**Job title**:
Television Licence Field Officer

**Core Responsibilities**:

- Conduct door to door visits to properties where no TV licence is registered.
- Listen to customer reasoning for not having a licence and make an informed decision on next steps.
- Accurately record visit details and complete daily timesheets via the handheld device.
- Explain and sell the benefits of all licence payment schemes.
- Take and accurately record payment details.
- Attend court when required to give evidence in prosecution cases.
- Carry out work and attend meetings as directed by the Visiting Manager.
- Taking Records of Interview under caution.

**What you’ll need to bring**:

- It’s essential that you have a full UK Driving Licence with at least a year of driving experience.
- You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
- Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
- Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common - excellent communication skills.

**What’s in it for you?**

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.
- Competitive salary of £30,000.
- Company car which includes personal use, or a £3,700 annual car allowance paid monthly.
- 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more.
- As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology.
- Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

**What we hope you’ll do next**:
**Location**:
Manchester
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent



  • Manchester, United Kingdom Capita Full time

    As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Manchester area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them. - You’ll be rewarded with £30,000...


  • Manchester, United Kingdom Capita Full time

    Job Summary: We are seeking a skilled and motivated individual to join our team as a Television Licence Field Officer. As a key member of our team, you will be responsible for conducting door-to-door visits to properties where no TV licence is registered, providing excellent customer service, and ensuring compliance with TV licensing regulations.Key...


  • Manchester, United Kingdom Capita Full time

    Job Summary:This role involves conducting door-to-door visits to properties where no TV licence is registered, listening to customer reasoning, and making informed decisions on next steps. The successful candidate will also be responsible for accurately recording visit details, explaining and selling the benefits of licence payment schemes, and taking and...


  • Manchester, United Kingdom Capita Full time

    DescriptionAs a Visiting Officer with Capita, you will play a crucial role in ensuring public compliance with TV licensing regulations. Your primary responsibility will be to conduct door-to-door visits to properties without a registered TV licence, engaging with customers to understand their reasoning for non-compliance and making informed decisions on next...

  • Regional Field Manager

    2 months ago


    Manchester, United Kingdom Logobrand Field Marketing Full time

    Logobrand is a multi-award winning field sales agency supporting iconic brands, such as Pepsi, Old El Paso, Moet & Chandon, Ginsters, Kenco and many more. At the point of purchase, we help them achieve executional excellence, maximising sales, availability, and visibility, and providing insightful feedback and information. We are seeking a full-time Regional...

  • Field Support Officer

    6 months ago


    Manchester, United Kingdom Age UK Manchester Full time

    Field Support Officers - Salary £20,691per annum - 35 Hours per week, weekly paid. (additional overtime available at £11.33 per hour) Age UK Manchester are looking to recruit 3 Field Support Officers for their well respected home care service based in the South Manchester area. The service currently operates in the Wythenshawe, Didsbury and Withington...

  • Field Agent

    6 months ago


    Manchester, United Kingdom Resolvecall Full time

    **Field Agent / Warrant Officer based in Manchester (M Postcode)** Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of...


  • Manchester, United Kingdom Aaron Wallis Sales Recruitment Full time

    Field Collections Officer. Remote-based covering the East Midlands (Derbyshire, Nottinghamshire, South Yorkshire, Lincolnshire, Leicestershire, East Riding of Yorkshire) £29,000 basic Car Allowance Bonus Exceptional benefits package. A global Energy company that will offer exceptional training and career opportunities. Are you an experienced negotiator?...


  • Manchester, United Kingdom Logobrand Field Marketing Full time

    Logobrand Field Marketing is a leading field sales agency with a proven track record of delivering exceptional results for iconic brands such as Pepsi, Old El Paso, and Moet & Chandon. We are seeking an experienced Regional Field Manager to join our team in the UK.Job Description:Main point of contact for our field teams, handling issues, queries,...


  • Manchester, United Kingdom Field Sales Solutions Full time

    Field Sales Solutions is seeking a highly motivated Business Sales Development Representative to join their Ferrero Cash & Carry team.The ideal candidate will have a passion for sales and a strong understanding of the Ferrero brand portfolio. As a Business Sales Development Representative, you will be responsible for driving sales growth in wholesalers...


  • Manchester, United Kingdom Element Enterprise MCR Ltd Full time

    Are you a charismatic go-getter with a passion for sales? We're seeking a dynamic sales professional to join our team! We're on the lookout for sales enthusiasts who want to be part of the excitement and growth here at Element. If you're passionate about sales, brands, and connecting with people, this is your chance to thrive in a challenging yet fun field....


  • Manchester, United Kingdom JWL Full time

    Field Sales Representative - Door-to-Door - Immediate Start Are you ready to harness your sales skills and create a meaningful impact? Join our energetic team as a Sales Representative specializing in door-to-door sales. Our mission is to advocate for tenants' rights concerning housing disrepair. **Responsibilities**: - Engage with potential customers at...

  • Field Merchandiser

    5 months ago


    Manchester, United Kingdom Mitchell Stephenson Full time

    Mitchell Stephenson, a leading Field Marketing Agency, are urgently seeking Field Merchandisers in Manchester and the surrounding areas. Our reps work on established accounts within high street retailers managing an array of products such as greetings cards, gift wrap, vaping products, sim cards and paint. From our humble beginnings in 1995, Mitchell...


  • Manchester, United Kingdom The University of Manchester Full time

    **Are you passionate about shaping and elevating the media presence of a world leading University?** We're looking for a talented and proactive News and Media Relations Officer to join our small professional team within a busy national press office and play a key role in shaping the Universitys media profile, actively contributing to a strategic and...

  • Field Team

    5 months ago


    Manchester, United Kingdom Veriflo Ltd Full time

    **ABOUT THE COMPANY**: Veriflo Ltd specialise in professional project management and consultancy in clean water asset services. Our goal is to provide solutions for our clients by seeking leakage and unaccounted-for-water, providing resolutions and mitigation plans to ensure the network works as efficiently and effectively as possible. We provide services in...


  • Manchester, United Kingdom Field Sales Solutions Full time

    Field Sales Solutions has an exciting opportunity for you to join them as a Business Sales Development Executive on our Ferrero Cash & Carry team! Field Sales Solutions are a leading field marketing company. We represent the fastest growing confectionery company in the UK. Whilst you will be employed by Field Sales Solutions, you will be assigned to...


  • Manchester, United Kingdom Field View Care Recruitment Solutions Full time £62,000

    Job Title: Senior Residential Care ManagerAt Field View Care Recruitment Solutions, we are seeking an experienced Senior Residential Care Manager to join our team. As a Peripatetic Registered Home Manager, you will be responsible for maintaining high standards of care and ensuring regulatory compliance in our Ofsted registered residential children's...


  • Manchester, United Kingdom CV-Library Full time

    Water Utilities Field Technician Field based: Covering North West of England (Machester, Liverpool, Lancashire, West Yorkshire) £29K plus Vehicle and on call allowance, excellent pension, 25 days holiday 8.30-5 Mon-Fri plus one in four on call rota Are you a competent Water Field Service and Maintenance Engineer, looking to work for a large,...

  • Field Service Engineer

    6 months ago


    Manchester, United Kingdom The Retention Group Full time

    **Field Service Engineer (Training on Forklifts)** **Manchester** **£32,000 - £33,000 + Training + Van + Bonus + Progression** Do you enjoy working on Cars or Motorbikes as a hobby? Would you like to be trained as a Field Service Engineer? This is a brilliant opportunity for someone who is mechanically minded and looking for a field-based...


  • Manchester, United Kingdom Brsk Full time

    Field Sales RepresentativeAre you a sales professional looking for a new challenge? Do you have experience in direct sales, field sales, or door-to-door sales? We are seeking a Field Sales Representative to join our team at Brsk, a UK-based, full fibre provider rolling out up to 1 gigabit per second broadband network to homes across the UK.As a Field Sales...