Performance Assistant

3 days ago


Doncaster, United Kingdom GB Railfreight Full time

Overview:
**Do you have experience of Network Rail Performance? Or are you interested in right time running of the railways? If**
**you are, then we would love to hear from you**

We are currently seeking a Performance Assistant to join our Performance Team. The role’s main focus is to learn all aspects of the Network Rail performance regime, and would suit someone who is keen to spend a significant amount of time learning the rules and regulations surrounding train delays. Longer term we would expect the person to progress throughout the performance function, so would be interested to hear from people who would like a career in railway performance.

Although previous experience is not necessary, any knowledge of railway performance and geography would be advantageous.

**Responsibilities**:

- To scrutinize the information on the TOPS system to identify our trains, where delay have occurred and if that delay has been correctly attributed to GBRf.
- To dispute incidents, collecting evidence from difference IT systems such as CCF, TAS and CCTV logs.
- Liaise with Operations Managers and Train Managers to help understand reasons for delays.
- Claim compensation under the schedule 4 regime.

Qualifications:
**Essential Skills**- GCSE’s grade C or above (or equivalent) in English and Mathematics
- Excellent communication skills
- Knowledge of UK Geography
- Experience of working in a team
- Strong Microsoft office skills (Word, Excel and Outlook) and content with learning new IT systems

**Desirable Skills**
- Educated to degree level
- Rail industry experience
- Schedule 4 and 8 experience
- Knowledge of Railfreight systems such TRUST, TOPS, TAS and CCF
- Comprehensive Railway Knowledge
- UK Driving Licence

**Why Join GB Railfreight?**

Up to £25,000 per annum and free parking at our Doncaster office, you will be entitled to a range of generous benefits including:
**Healthcare package -** Private healthcare cover for a range of operations for you and a partner living at the same address as well as cover for a number of health care facilities for you and your dependents including consultations, scans, counselling, optical, dental, and therapy treatments.

**Cycle to work scheme - **Salary sacrifice scheme for bicycle purchase twice a year.

***

**Pension Scheme - **including death in service cover at 4 times salary.

***

**Denplan scheme - **Salary sacrifice scheme for you and your partner.

**Online Benefits Portal - **Offering hundreds of discounts at nationwide retailers

**Training Platform - **Providing you with an online learning facility and the opportunity to develop your career at your convenience.



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