Lead Services Specialist

3 months ago

Rugby, United Kingdom GE Power Portfolio Full time

The Offshore service team ensures a diverse range of vessels are maintained, stay in operation and are upgraded during their operating lifecycle.

The Service Account Manager will be responsible for the commercial management of day-to-day customer enquiries for after sales service, Conversion, Modernisation and Upgrades (CMU) and manage long term service contracts. You will co-ordinate delivery of spares, remote support and field service engineering for a portfolio of integrated systems equipment that powers and controls a fleet of offshore vessels, operating in a range of industries from renewable energy to exploration.

You will have the opportunity to interact with various internal teams as well as suppliers and customers operating globally and work on projects from small service orders to multi-million-dollar projects.

**Responsibilities**:

- Managing Long Term Service Agreements including reactive and planned maintenance activities in globally located Marine vessels.
- Manage all day-to-day reporting, resourcing, and planning activities from service contract and adhoc service requests.
- Accountable for the cost control and financial reporting for service orders received.
- Liaise with global teams of technical support, field service engineers and project managers to deliver technical, contractual and financial solutions.

**Key skills**:

- Extensive experience in the customer service industry
- Must be the customer’s advocate.
- Excellent communication at all levels (may be presenting/liaising with senior level customer’s / GE senior management team)
- Multi-tasking and time management
- Understanding of key standard business financial processes (Invoicing/Revenue Recognition/Debt management).
- Understanding of key financial documents and procedures (project reviews, invoices and purchasing process, Billing and trading process.)
- Engineering background or technical knowledge would be an advantage
- Experience of negotiating contracts and claims.

**You can expect from us**
- Challenging and exciting projects.
- A work environment where we understand that not everyone has the same expectations about their jobs, careers and work-life balance and we are happy to discuss flexibility requirements.
- Attractive compensation.
- 26 days vacation + bank holidays

**Additional Information**:
**Relocation Assistance Provided**:No

  • Fabrication Support Specialist

    3 weeks ago

    Rugby, Warwickshire, United Kingdom Specialist Recruitment Services UK Ltd Full time

    About the RoleWe are seeking a skilled Carpentry Assistant to join our team at Specialist Recruitment Services UK Ltd. As a Carpentry Assistant, you will play a crucial role in supporting our clients' bespoke Fabrication / Carpentry section.Key ResponsibilitiesWork as part of a team to ensure the delivery of high-quality service to our clients and...

  • Security Escort Specialist

    2 weeks ago

    Rugby, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryThe Security Escort Specialist role is a unique opportunity to work in a dynamic and challenging environment with a strong sense of team working. As a key member of the security team, you will be responsible for assisting with the safety and security of the establishment, ensuring the safety and security of visitors, staff, and prisoners within a...

  • Security Escort Specialist

    2 weeks ago

    Rugby, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryThe Security Escort Specialist role is a unique opportunity to work in a dynamic and challenging environment with a strong sense of team working. As a key member of the security team, you will be responsible for assisting with the safety and security of the establishment, ensuring the safety and security of visitors, staff, and prisoners within a...

  • Customer Service Representative

    3 days ago

    Rugby, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full time

    {"h1": "Customer Service Administrator Role", "p": "At Hays Specialist Recruitment Limited, we are seeking an experienced Customer Service Administrator to join our team. As a key member of our customer service team, you will be responsible for providing timely and efficient solutions for business customers to increase their understanding of all products and...

  • Customer Service Representative

    3 days ago

    Rugby, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full time

    {"h1": "Customer Service Administrator Role", "p": "At Hays Specialist Recruitment Limited, we are seeking an experienced Customer Service Administrator to join our team. As a key member of our customer service team, you will be responsible for providing timely and efficient solutions for business customers to increase their understanding of all products and...

  • Service Engineering Specialist

    1 month ago

    Rugby, Warwickshire, United Kingdom Future Engineering Full time

    Position OverviewService Engineering SpecialistLocation: RugbySalary: £40,000 - £46,000 Basic + Overtime (OTE £80,000) + Continuous Training + Industry Development + Comprehensive PackageAre you interested in joining a dedicated team as a service engineering specialist for a leading machinery manufacturing organization? This company places a strong...

  • Project Management Specialist

    2 weeks ago

    Rugby, Warwickshire, United Kingdom Mane Contract Services Full time £4

    Job DescriptionJob Title: PMO SpecialistLocation: RemoteType: ContractContract Duration: 4 MonthsSalary: Circa £500 per day UmbrellaAn excellent opportunity for a PMO Specialist to focus on establishing and maintaining effective project management processes, governance frameworks, and control mechanisms to ensure the successful delivery of portfolio...

  • Project Management Specialist

    2 weeks ago

    Rugby, Warwickshire, United Kingdom Mane Contract Services Full time £4

    Job DescriptionJob Title: PMO SpecialistLocation: RemoteType: ContractContract Duration: 4 MonthsSalary: Circa £500 per day UmbrellaAn excellent opportunity for a PMO Specialist to focus on establishing and maintaining effective project management processes, governance frameworks, and control mechanisms to ensure the successful delivery of portfolio...

  • Project Management Specialist

    2 weeks ago

    Rugby, Warwickshire, United Kingdom Mane Contract Services Full time

    Job Title: PMO SpecialistLocation: RugbyType: ContractContract Duration: 4 MonthsSalary: Circa £500 per day UmbrellaAn excellent opportunity for a PMO Specialist to focus on establishing and maintaining effective project management processes, governance frameworks, and control mechanisms to ensure the successful delivery of portfolio renewable projects.As a...

  • Project Management Specialist

    3 weeks ago

    Rugby, Warwickshire, United Kingdom Mane Contract Services Full time

    Job Title: PMO SpecialistLocation: RugbyType: ContractContract Duration: 4 MonthsSalary: Circa £500 per day UmbrellaAn excellent opportunity for a PMO Specialist to focus on establishing and maintaining effective project management processes, governance frameworks, and control mechanisms to ensure the successful delivery of portfolio renewable projects.As a...

  • Customer Service Administrator

    2 days ago

    Rugby, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new company Your new company is a manufacturing company looking for an experienced customer service administrator who is fluent in German to join their team. Your new role Your new role will see you providing timely and efficient solutions for business customers to increase their understanding of all products and assist them in finding the best...

  • Carpentry Assistant

    2 weeks ago

    Rugby, Warwickshire, United Kingdom Specialist Recruitment Services UK Ltd Full time

    Job Summary:We are seeking a skilled Carpentry Assistant to join our team at Specialist Recruitment Services UK Ltd. As a Carpentry Assistant, you will play a crucial role in supporting our clients' bespoke Fabrication / Carpentry section.Key Responsibilities:Work as part of a team to ensure the delivery of high-quality service to our clients and...

  • Carpentry Assistant

    2 weeks ago

    Rugby, Warwickshire, United Kingdom Specialist Recruitment Services UK Ltd Full time

    Job Summary:We are seeking a skilled Carpentry Assistant to join our team at Specialist Recruitment Services UK Ltd. As a Carpentry Assistant, you will play a crucial role in supporting our clients' bespoke Fabrication / Carpentry section.Key Responsibilities:Work as part of a team to ensure the delivery of high-quality service to our clients and...

  • Carpentry Assistant

    2 weeks ago

    Rugby, United Kingdom Specialist Recruitment Services UK Ltd Full time

    Job Summary:We are seeking a skilled Carpentry Assistant to join our team at Specialist Recruitment Services UK Ltd. As a Carpentry Assistant, you will work in partnership with all departments to ensure the delivery of high-quality service to our clients and customers.Key Responsibilities:Assist in the fabrication and carpentry section, working closely with...

  • Carpentry Assistant

    2 weeks ago

    Rugby, United Kingdom Specialist Recruitment Services UK Ltd Full time

    Job Summary:We are seeking a skilled Carpentry Assistant to join our team at Specialist Recruitment Services UK Ltd. As a Carpentry Assistant, you will work in partnership with all departments to ensure the delivery of high-quality service to our clients and customers.Key Responsibilities:Assist in the fabrication and carpentry section, working closely with...

  • Contractor Escort Specialist

    3 weeks ago

    Rugby, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleHays Specialist Recruitment Limited is seeking a skilled Prison Security Escort to join our team. As a key member of our security team, you will be responsible for ensuring the safety and security of the establishment, its visitors, staff, and prisoners.Key Responsibilities:Escort building contractors and ensure their safety and security within...

  • Project Management Specialist

    1 week ago

    Rugby, Warwickshire, United Kingdom Mane Contract Services Full time

    Job OpportunityMane Contract Services is seeking a skilled Project Management Specialist to join our team.About the RoleWe are looking for a highly motivated and experienced professional to lead the establishment and maintenance of effective project management processes, governance frameworks, and control mechanisms.Key ResponsibilitiesDesign and implement...

  • Project Management Specialist

    1 week ago

    Rugby, Warwickshire, United Kingdom Mane Contract Services Full time

    Job OpportunityMane Contract Services is seeking a skilled Project Management Specialist to join our team.About the RoleWe are looking for a highly motivated and experienced professional to lead the establishment and maintenance of effective project management processes, governance frameworks, and control mechanisms.Key ResponsibilitiesDesign and implement...

  • Project Management Specialist

    1 week ago

    Rugby, Warwickshire, United Kingdom Mane Contract Services Full time

    Job Title: PMO SpecialistLocation: RugbyType: ContractContract Duration: 4 MonthsSalary: Circa £500 per day UmbrellaJob SummaryWe are seeking a highly skilled PMO Specialist to join our team at Mane Contract Services. As a PMO Specialist, you will be responsible for establishing and maintaining effective project management processes, governance frameworks,...

  • Project Management Specialist

    1 week ago

    Rugby, Warwickshire, United Kingdom Mane Contract Services Full time

    Job Title: PMO SpecialistLocation: RugbyType: ContractContract Duration: 4 MonthsSalary: Circa £500 per day UmbrellaJob SummaryWe are seeking a highly skilled PMO Specialist to join our team at Mane Contract Services. As a PMO Specialist, you will be responsible for establishing and maintaining effective project management processes, governance frameworks,...