Administrator

3 weeks ago


Chichester, United Kingdom Releasing Potential Full time

Administrator (Releasing Potential Institute)

**Hours of work**:
Part time Mon-Fri (mornings) 8.30am to 2pm approx

**Overview of role**:

- To oversee administrative aspects of the Releasing Potential Institute.
- To develop and maintain systems for monitoring compliance in staff training and CPD, marking, internal verification and qualifications.
- To oversee a small team of volunteers.
- To report to Head of Institute on any concerns arising from the above.

**Main duties**:
**ADMIN**
- Maintain staff training and CPD files including responsibility for chasing missing documents and gaps in staff compliance.
- Prepare content for adding to course pages (including proof reading).
- To maintain Institute website.

**SCHOOL SUPPORT**
- Assist in preparation and delivery of staff (internal) INSET days.
- Maintain records of staff (internal) training via registers.
- Follow up with staff missing from INSET training and provide access to materials and instructions for catching up.

**QUALIFICATIONS**
- Prepare Institute files/documents for External Verification.
- To maintain Institute qualification files to GDPR compliance and in line with requirements of awarding bodies.
- To register learners on respective awarding body portals and make qualification claims.
- To send out qualifications via post.

**COURSES**
- Send out relevant course documents to internal and external trainees including final feedback and marked work.
- Handle all course correspondence including responding to queries about course content and direct to appropriate person.
- Prepare training rooms for courses to take place including purchasing (on behalf of the Institute) refreshments.
- Ensure all necessary materials for taught courses are ready for trainers to deliver.
- Liaise with Head of Institute on learner progress.

**TECHNICAL**
- Set up course logins and memberships for new learners (internal and external).
- Troubleshoot technical issues on course Learning Management Software (LMS).
- Take payment and organise invoices for courses.

**SALES**
- To liaise with schools and other prospective buyers of courses and services.
- To attend events and talks with the Head of Institute, SEO and CEO to provide admin and demonstration support.
- To assist the Head of Institute to pro-actively grow the business.
- To assist in marketing the products/services of the Institute.

**VOLUNTEERS**
- To assist in the recruitment of volunteers.
- To deliver induction (with the help of the HR Team) to volunteers.
- To help manage the activities/ workload of volunteers working for the Institute.
- To help create content for volunteers to post on social media and other platforms.

**The person**:

- Meticulous and detail driven.
- Able to multi-task in a very busy environment.
- Proactive and able to work on own initiative.
- Clear communication with good written English.
- Technically capable (although full training will be given in LMS).
- Good inter-personal skills.

**Job Type**: Part-time

**Salary**: £22,658.00-£29,374.00 per year

Schedule:

- Monday to Friday


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