ERP Specialist
3 weeks ago
Our client is seeking an experienced ERP Specialist with a support background in Microsoft D365.
This role gives the opportunity of cross-training in D365 software development, with support from an experienced D365 Senior Developer.
**Location**: Cambridge / Remote, United Kingdom
**Salary**: Competitive
**ERP Specialist Duties**:
- Provide technical support for all aspects of D365
- Troubleshoot user issues and resolve them in a timely manner
- Set and maintain user expectations and communicate resolutions
- Monitor system performance and identify potential problems
- Manage the relationship with our Microsoft Partner, escalating where needed
- Ensure day to day functionality of ERP solutions
- Maintain segregation between live and development systems
- Follow an Agile development process with user stories
- Maintain up-to-date knowledge of D365 system functionality and best practices
- Participate in cross-functional meetings to discuss system needs
- Ensure successful integration of D365 with other systems
- Key contributor in the continuous improvement of their ERP solution.
**ERP Specialist Requirements**:
- Excellent communication skills, both verbal and written
- Strong analytical skills and attention to detail
- Excellent troubleshooting and problem-solving skills
- Ability to work independently and as part of a team
- Be self-motivated and results driven
- A degree or equivalent experience in a related discipline.
**About the company**:
The Diagnostics R&D team consists of five scientists. We work in a collaborative and supportive environment where everyone gets a chance to contribute to the success of their projects. They are a friendly team, they meet regularly for group meetings and journal clubs, they also interact widely across the company. There are great opportunities for training and development.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
Work Location: One location
Reference ID: PEEPSPS
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