Youth Justice Consultant

My client is one of the leading providers of Education Software and are looking for an Implementation Consultant to join their team.

Your primary role as an Implementation Consultant will be to support clients through the process of implementing and utilising my client's software. An understanding of practice within the Youth Justice domain is essential.

Developing good working relations with clients is a key responsibility of this role, where you will be responsible for effectively and timely communications both with clients and colleagues. Experience of implementation is advantageous, and where this isnot available guidance and support will be provided. Project Management skills are also required for this role where you will be delivering projects to customers at highest level of professional standards at all times.

Key Responsibilities:
As an Implementation Consultant you will assist in all stages of the support and implementation of my client's software including, but not limited to:

- First Line Customer Support
- Triage and management of support issues
- Requirements Analysis
- Application Design
- Implementation Design
- Implementation and configuration of the software
- Software testing
- Creation of Training and User documentation