Due to a pending retirement within our team we are looking for an enthusiastic and friendly medical secretary to join our practice team, whilst this is part time role, we can be flexible with days and hours.

Good customer service skills and experience of working in a busy environment would be very helpful alongside a courteous and empathetic nature, someone with good written and communication skills that is able to stay calm under pressure.

**JOB SUMMARY / PURPOSE**

To support the Practice in providing a comprehensive administrative support service to the clinical staff within the Service.

The post holder will be responsible for maintaining records both manually and on a computerised system and demonstrate the ability to handle sensitive and confidential patient information i.e. clinical letters, investigations and results.

Provide cover in the event of the medical secretarial/admin staff being absent.

**MAIN DUTIES AND RESPONSIBILITIES**

Responsible for accurate filing, both physically and electronically, of patient information in a timely manner.

Responsible for the read coding of medical information from clinical and electronic correspondence on to patient notes for which advanced keyboard skills and accuracy will be required.

Responsible for chronic disease management ensuring that patients on these registers are regularly monitored in line with clinical protocol.

Manage the non NHS work ensuring that this is completed in line with GDPR regulations.

Assist with other clerical tasks as required such as the scanning of documentation onto patient records and allocation to clinicians for action.

Be the first point of contact via the telephone for queries, using initiative, and judgement on necessary action to be taken, and dealing sensitively with patients.

Liaise in a professional manner with patients, relatives, carers, colleagues, clinicians, GP’s and other professionals.

Manage time effectively to ensure that work is completed within timescales.

Plan day to day working using initiative to prioritise workload/amend work planning to meet service requirements.

Process incoming and outgoing correspondence for the service, ensuring urgent action is taken where appropriate, i.e. abnormal investigation results, urgent referrals.

Competent use of computer systems for entering and retrieving patient information.

**About Us**:
We offer a competitive salary ( dependant on experience ) and recognise the importance of a work / life balance and will try to be flexible to support our team in managing this.

This is an exciting opportunity to join a busy, highly regarded, supportive and forward-thinking GP training practice supporting our management, clinical and administrative team.

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: From £10.20 per hour

**Benefits**:

- Additional leave
- Company pension
- Flexitime
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- LUTTERWORTH: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Receptionist: 1 year (required)

Work Location: One location

Application deadline: 11/03/2023
Reference ID: MS022023
Expected start date: 27/03/2023