Welcome & Service Assistant X 3
4 weeks ago
Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service.
What it's like to work here:This tranquil garden is renowned for its herb collections and fruit orchards. The imposing house has only been open to the public since 2012 and the team is working hard to develop the visitor experience. Acorn Bank offers a supportive and collaborative working environment where the small team is highly involved in the business planning process. If you are creative and energetic and would like to contribute to the success of this welcoming property, the team would love to hear from you.
Click here for more information about this location
What you'll be doing:As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.
You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place you’ll work with the visitor welcome team to link everything we do back to our cause and the on-going work we do.
You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property.
Who we're looking forWe'd love to hear from you, if this sounds like you:
- Ability to work in a team - flexible and adaptable
- Well organised and able to work with minimum supervision
- Helpful & friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- An understanding of the importance of great service
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (until 29/10/23)
We have other current jobs related to this field that you can find below
-
Welcome & Service Assistant
2 weeks ago
Penrith, United Kingdom National Trust Full timeWorking as one of our Welcome and Service Assistants you will play a key part in delivering a warm welcome to our visitors in the Ullswater valley and keeping operations running smoothly during our busy times. This is a dynamic role which will welcome visitors in the Aira Force car parks, where you will be processing car park payments, helping visitors to...
-
Outdoors Welcome
2 weeks ago
Penrith, United Kingdom National Trust Full timeWorking as one of our Welcome and Service Assistants you will play a key part in delivering a warm welcome to our visitors in the Ullswater valley and keeping operations running smoothly during our busy times. This is a dynamic role which will welcome visitors in the Aira Force car parks, where you will be processing car park payments, helping visitors to...
-
Deli Counter Assistant
4 weeks ago
Penrith, United Kingdom The Best Connection Employment Group Full time**Deli/Customer Service Assistant - Immediate Support Needed** We are currently seeking dedicated individuals to join our team at our Petrol Filling Station as Deli Assistants. With an immediate need for support, this is an excellent opportunity for individuals with customer service and catering experience. **Shift Pattern**: - We operate on a 3-week...
-
Guest Services Assistant
1 week ago
Penrith, United Kingdom Center Parcs Full timeBe the difference between guests experiencing a good break and a great break at Center Parcs. The Guest Services team handle the check-in of around 4,000 guests twice a week at each Village, and are the key point of contact for guest queries, concerns and issues at any time of day or year. Each Guest Services team is integral to delivering an experience...
-
Library and Customer Assistant X 2
4 weeks ago
Penrith, United Kingdom Westmorland & Furness Council Full timeJob profile- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.**Job details**: **Job reference** REQ00000016463 **Date posted** 18/03/2024 **Application closing date** 07/04/2024 **Location** PENRITH **Salary** £23,893 **Package** **Contractual...
-
Deli Counter Assistant
2 weeks ago
Penrith, Cumbria, United Kingdom The Best Connection Employment Group Full timeDeli/Customer Service Assistant - Immediate Support NeededWe are currently seeking dedicated individuals to join our team at our Petrol Filling Station as Deli Assistants. With an immediate need for support, this is an excellent opportunity for individuals with customer service and catering experience.Shift Pattern: We operate on a 3week rotation with a mix...
-
Car Park Assistant X 2
3 weeks ago
Penrith, United Kingdom National Trust Full timeWorking as one of our Car Park Assistants you will be a key part in delivering a fantastic welcome to our visitors in the Lake District. This role will welcome visitors in the Aira Force car parks, processing car park payments and helping visitors with their day. This role will require weekend and bank holiday working with an emphasis on being available...
-
Car Park Assistant X 2
2 weeks ago
Penrith, Cumbria, United Kingdom National Trust Full timeWorking as one of our Car Park Assistants you will be a key part in delivering a fantastic welcome to our visitors in the Lake District.This role will welcome visitors in the Aira Force car parks, processing car park payments and helping visitors with their day. This role will require weekend and bank holiday working with an emphasis on being available...
-
Welcome Host
4 weeks ago
Penrith, United Kingdom North Lakes Hotel & Spa Full time**Job Ref**:THW5680 **Branch**:North Lakes Hotel Spa **Location**:North Lakes Hotel Spa, Penrith **Salary/Benefits**:Competitive Salary with great benefits **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:09/06/2023 **Closing date**:11/07/2023 **We’d love to meet you - Come and join our Daniel Thwaites...
-
2 X Senior Bridge/structures Engineers
2 weeks ago
Penrith, Cumbria, United Kingdom Highfield Professional Solutions Full timeHighfield have teamed up with a Tier 1 Contractor are looking for Bridge/Structures Engineer to join their team in Penrith.**2 x Senior Bridge/Structures Engineers**Location: Penrith OfficeRate: £47- £50 per hour Inside IR35Start date:ASAPContract length: Initially 12 months but scope for at least 2 years plus40 hours per week3 days working from homeAdhoc...
-
General Assistant
2 weeks ago
Penrith, United Kingdom GLL Full timeGLL is looking for a 3 x General Assistant's to join the team at Penrith Leisure Centre. You'll be involved in key aspects of the operational services across all areas of the centre. If you have the passion to deliver excellent customer service in a leisure environment, there's never been a more exciting time to join us. General Assistants will be the sort...
-
Food & Beverage Team Member x 2 - Penrith
3 weeks ago
Penrith, United Kingdom The National Trust Full timeFood & Beverage Team Member x 2 - PenrithSummaryThe National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the...
-
Food & Beverage Team Member x 2 - Penrith
2 weeks ago
Penrith, United Kingdom The National Trust Full timeFood & Beverage Team Member x 2 - PenrithSummaryThe National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the...
-
Customer Service Assistant
4 weeks ago
Penrith, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Penrith, CA11 8JB **Hours**:Part-Time Hours Available **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...
-
Customer Service Assistant
3 weeks ago
Penrith, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Penrith, CA11 8JB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
6 days ago
Penrith, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Penrith, CA11 8JB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.90 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
3 weeks ago
Penrith, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Penrith, CA11 8JB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
General Assistant
4 weeks ago
Penrith, United Kingdom GLL Full timeGLL is looking for a 3 x General Assistant's to join the team at Penrith Leisure Centre. You'll be involved in key aspects of the operational services across all areas of the centre. If you have the passion to deliver excellent customer service in a leisure environment, there's never been a more exciting time to join us. General Assistants will be the...
-
Customer Service Assistant
4 weeks ago
Penrith, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Penrith, CA11 8JB **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.90 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Advisor
4 weeks ago
Penrith, United Kingdom Motus Commercials Full timeJob Introduction Motus Commercials located in **Penrith** is on the lookout for a dedicated **Customer Service Advisor** to join our friendly team providing exceptional levels of service to our customers. The position will see you working: **5 days per week Monday to Friday, 8.30am - 17.00pm Saturdays 8.00am - 13.00pm on a rota** **Salary - £25000...