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Payroll Administrator

4 months ago

Wakefield, United Kingdom Card Factory Full time

Job Introduction
**Fix Term contract for 6 months**

Reporting to the Payroll Team Leader, you will be responsible for being the first point of contact for all queries to the Payroll & Pensions Team.

In this role you will undertake a range of non-specialised administrative and clerical duties within the Payroll & Pensions team as well as supporting in payroll related activities, ensuring we provide an effective professional and efficient Payroll service.

Main Responsibilities
- Provide administrative support to the Payroll Team by:

- managing queries timely and effectively within the Payroll & Pension inbox, this will include responding and highlighting key actions for the rest of the team
- Working within the team, supporting with entering data in the Payroll & other 3rd party systems
- Carry out data cleansing activities to ensure accuracy of the systems and reports whilst adhering to GDPR compliance
- Supporting the team to create, prepare & carry out regular daily / weekly / monthly tasks
- Supporting the team to ensure key performance indicators and service level agreements are met whilst ensuring a positive customer experience
- Preparing and composing general routine correspondence, reports and forms as and when required & Organising incoming / outgoing departmental mail
- General filing along with streamlining current / leaver files
- Assist the team with additional tasks and duties that may be required and commensurate with the role
- Experience of working in a Payroll Team
- Knowledge and proven experience of end to end Payroll processes
- Experience of working in a busy environment
- Ability to interpret HR policy and to give clear and helpful advice and solutions to customers
- Ability to prioritise and work as a member of a team
- Ability to be flexible and meet demanding targets
- High levels of accuracy and attention to detail
- Verbal and written communication skills with the ability to build relationships with key stakeholders
- Demonstrable commitment to excellent customer service
- Experience of working with confidential information
- Ability to communicate with customers of all backgrounds and at all levels within the organisation with professionalism
- Proficient in the use of Microsoft office packages and an ability to quickly learn and adapt to new software / systems
- Ability to demonstrate tact and diplomacy with dealing with both internal and external customers

About The Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

**Benefits**
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave

No agencies, please.