Hospitality Casual

**JOB DETAILS**:
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**Job reference**

REQ00614

**Date posted**

26/06/2023

**Application closing date**

30/09/2023

**Location**

Swindon

**Salary**

£10.18 per hour (Under 23) to £10.42 per hour (Over 23)

**Package**

**Contractual hours**

0

**Basis**

Casual

**Job category/type**

**Job description**

**Trafalgar Theatres **is the UK’s leading regional theatre specialist and part of Trafalgar Entertainment.

**Swindon Theatres **is one of 11 venues within the company’s current portfolio of regional theatres and concert halls, with capacities ranging from a 200 seat arts centre to a 2,400 seated/standing theatre. Trafalgar programmes more than 2,500 different shows attracting audiences of over 1.5 million.

**The Wyvern Theatre** (635 seats) and
**Arts Centre** (224 seats) are exciting places to work. Both venues offer a mixed programme of concerts, comedy, dance, drama, musical theatre and local amateur productions. We also host a wide range of hospitality and dining events throughout the year and hire our spaces for conferences, private parties and weddings. We are extremely proud of our venues. Our teams enjoy working in an ever-changing environment with people who have true passion and dedication. If you're looking to work in unique surroundings and in a role that allows you to drive your interests and ambitions forward, we may have just the job for you

**Employment type**:

- Casual**Salary**:

- £10.18 per hour (Under 23) £10.42 per hour (Over 23)**Hours**:

- Working hours will include evenings, weekends and Bank Holidays.**Work location**:

- You will be based at
- **Wyvern Theatre** and may have to work shifts at the
- **Swindon Arts Centre**. You may be required to travel to and work at other HQT&H venues. Approved travel expenses will be reimbursed.**Purpose of the role**:

- As a member of the Hospitality team, the post holder will assist with the preparation of, setting up and a variety of operational duties in respect of the diverse range of productions and events staged by professional and amateur companies, as well as serving patrons for shows and events within the theatre.- **For an informal discussion contact**:

- Steven Rogers, Hospitality Manager**PERSON SPECIFICATION**
- In order to be considered for this post you will need to evidence and demonstrate:
**Essential**
- Experience working as part of a team.
- Motivated, friendly, and positive attitude.
- Self-organisation and time management.
- Available during evenings and weekends.

**Desirable**
- Previous experience in a customer service environment.
- Previous experience in a busy theatre environment.

**Personal**
- Enthusiasm for the performing arts and entertainment.
- Reliable, with a flexible and pro-active attitude.
- A strong customer service focus and a genuine desire to deliver an excellent experience every time.
- A “Can do “attitude and a positive, flexible approach to the job role, work colleagues and peers.
- A presentable, professional and approachable manner which sets an example for others to follow.
- Willing to work flexible hours including evenings, weekends and Bank Holidays.
- A good sense of humour.