Commercial Apprentice

**Annual wage**
£14,560.00

**Working week**
Monday - Friday 9.00am - 5.00pm. Weekend work may be included. Total hours per week: 40.0

**Expected duration**
18 Months

**Possible start date**
01 Mar 2024

**What you will do in your working day**
Book customer cars in for repair / attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking / security arrangements and the payment of excesses on certain insurance policies. Handling all relevant administration.

**The training you will be getting**
You will achieve a customer Service level 3 qualification
VRQ in Parts
Level 1 EV Awareness
The apprentice will do their training in house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required

**What to expect at the end of your apprenticeship**
The potential to work further up in the service department. This could involve becoming an area service manager.

**Qualifications**
GCSE or equivalent English and Maths (Grade 4+) Essential

**About the employer**
FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country. Our business isn’t just about fixing cars - it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care - it’s not by accident - that we’re one of the UK’s largest group of accident repair centres.

**Other Information