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Receptionist - Rockreef & Pierzip

4 months ago


Bournemouth, United Kingdom Rock Reef Full time

**Receptionist (RockReef and PierZip)**

Reception experience is preferred but not essential.

Zero Hour Contract - Variable working hours available. Must be available evenings, weekends and holidays.

Salary - Variable depending on age.

**About the Job**

At RockReef we’re all about fun, adventure and awesome customer service

We’re looking for hard working, reliable & friendly staff who are willing to go the extra mile for a great customer experience.

As a receptionist you will be a first port of call for our customers, providing a warm and friendly welcome.

**Main duties and responsibilities**
- Greeting of guests in a pleasant and welcoming manner
- Giving advice on products
- Taking bookings face to face, or over the telephone
- Receiving payments
- Performing basic clerical duties and administration tasks as needed
- Cash handling and Till reconciliation

**Customer Service**
- Ensure a high standard of customer service
- To do everything within reason to minimise customer complaints and maximise customer enjoyment

**Other**
- To assist with marketing as required
- To read and comply with the company staff handbook

Person Specification
- Good command of the English language
- Work well with children
- Weekend availability
- Organisational skills
- Ability to work under pressure at busy times and deal with difficult customers
- Strong written and oral communication skills

Work remotely
- No

**Job Types**: Full-time, Part-time, Zero hours contract

**Salary**: £7.50-£10.42 per hour

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Performance bonus

Application question(s):

- Are you available for work during the weekends, half terms and holidays?

Work Location: In person