Nursing Home

5 months ago

Bristol, United Kingdom Cedar Care Homes Ltd Full time

**PLEASE NOTE THIS POSITION IS NOT AVAILABLE FOR SPONSORSHIP**

**Nursing Home Hotel Services Manager.**

**Working Hours: Full Time 37.5 hours per week, 5 days per week, Monday to Friday including some weekends when required.**

**Times: 9am to 5pm**

**Rate of Pay: £15.50 (depending on qualifications and experience)**

**Location**:

- ** Bristol & Bath**

**About Cedar Care**:
We are a family business that puts our residents and their well-being first. We are small enough to preserve that important personal touch, but also large enough to offer high standards of care and a stable, safe environment. We were established in 1987 and since then we've gained an outstanding reputation amongst families and professionals involved in health and social care.

**Job Role**:
The hotel services supervisor is an integral part of the well-being services team. You would be responsible for overseeing a group of homes within a defined geographical area. The role involves actively supporting the well-being and hotel operations in each home. to achieve positive outcomes..

**About the role**
- Supporting the Well-Being Coordinators in each home to ensure the compliance of the well-being systems.
- Liaises with the home manager to find solutions when issues within the whole home approach arise.
- Identifies gaps in the hospitality of the Residents experience e.g. admission process, day to day welcoming to the home, phone call handling, bed side manner) and leads by example in interactions with stakeholders.
- Works closely with the facilities coordinator to ensure a luxury home environment.
- Hotel services and presentation of the home are maintained to a high standard.
- Well-being programmes are relevant and up to date with industry changes and trends.

**Criteria for Well-Being Coordinator**
- To have an interest in the well-being movement and social care.
- To possess creativity, enthusiasm, patience and empathy.
- Interpersonal skills that enable you to work with people at all levels of the organisation.
- The ability to manage and involve other staff members in resident's well-being and social interests.
- To be compassionate.
- Have a genuine interest in the well-being of the residents.
- Have excellent listening skills.
- A qualification or experience in Health science, social science, events, or creative arts is preferred, but not essential.
- To have a minimum of 2 years management/leadership experience in a care or hospitality role.
- Excellent Verbal and writing skills.

**The Benefits of Working with Cedar Care**:

- You will receive free Cedar Care induction training including a care certificate
- Refresher training with the opportunity for career progression.
- A pension scheme with an employer contribution**:

- Free parking across all of our homes
- 28 Days Annual Leave including Bank Holidays
- Health benefits platform.
- Access to the Blue Light Card program that offers thousands of retail discounts online and on the high street.
- **Subject to the completion of a probationary periodPLEASE NOTE: THIS POSITION IS NOT AVAILABLE FOR SPONSORSHIP. APPLICATIONS FOR SPONSORSHIP WILL NOT BE ACCEPTED

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