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Case Worker

4 months ago

Milton Keynes, United Kingdom Connection Support Full time

**Are you passionate about supporting people to improve their quality of life?**

The Integrated Floating Support service aims to support people with a history of rough sleeping, or at risk of rough sleeping, to make positive moves towards maintaining settled accommodation and achieving an improved quality of life.

We are recruiting a Case Worker to join our amazing team in Milton Keynes.

**About the role**

Providing trauma informed, strength-based support and recognising the uniqueness of their individual circumstances, you will encourage them to aspire to make positive changes to their lives, accessing appropriate services that supports recovery and on-going independence, such as benefits, tenancy rights, accessing suitable accommodation, mental health, medical, and substance misuse.

You will empower your clients to develop practical life skills, such as budgeting, paying bills, and building resilience. In addition, you will connect and build appropriate networks within the local community, with landlords, and, where possible, re-establish and reconnect with family and friends.

This role is permanent, working 37.5 hours per week.
- **Starting Salary £22,675 - £25,380 per annum, dependent on experience.**_

Due to the nature of this role, a drivers licence and access to a vehicle is essential.

**Closing date**: Friday 8th December at 10.00am.
- We reserve the right to close this advert early._

Don’t know if this role is right for you? Feel free to contact us to discuss further.

**About you**

You will have demonstrable experience using trauma informed practice whilst working with people with complex needs, either in mental health, substance misuse or something similar. In addition, you will need to have a good level of knowledge on housing and benefits.

You have the ability to support people to access and navigate support services. You also understand the importance of researching and seeking information about local community resources, and the value of building connections with other agencies, ensuring the best support for your clients.

Ideally, you will have used Microsoft Office and Outlook and have some experience of recording and maintaining information. Your natural ability to connect with people, and your excellent listening skills allow you to approach difficult situations with a patient, calm approach. You have a strong resilience to not give up and can work creatively to find solutions.

**About Connection Support**

At Connection Support, our team of staff members and volunteers work alongside people to overcome life’s challenges, with the goals of solving homelessness and achieving independence. We do this through our values of empowerment, collaboration, compassion and taking a personalised approach in all aspects of our work.

We are committed to being a proactively inclusive organisation and ensuring good EDEI practice is embedded in the workplace culture, and that everyone who interacts with Connection Support is valued, treated with respect, and has a positive experience.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We have been named as one of the top 10 charities to work for in the UK by Best Companies. The wonderful people at Connection Support are committed to supporting everyone in our society to become safely and sustainably housed, and to live as independently as possible, so you will be joining an organisation that makes a difference to its communities and will also support your development, offer extensive training, and truly value your dedication and commitment.

We also offer 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, the ability to sell a week’s annual leave, eco travel incentives, childcare discounts, retail discounts and much more.

**Job Types**: Full-time, Permanent

**Salary**: £22,675.00-£25,380.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience of working with people with complex needs, i.e. mental health, homelessness, substance misuse? (if this is not clear on your CV please tell us about your experience)
- Do you have experience using trauma informed practice?
- Do you have an understanding of the housing and benefits system?

Licence/Certification:

- Driving Licence and access to a vehicle (required)

Work Location: In person