Rental Administrator

Job Advert

**Location**: Gus Commercials, 22 Central Park, Mallusk, Newtownabbey BT36 4FS

**Working Hours**: Monday to Friday, 8.00 am to 5.00 pm, Office based

**Salary**: £26,000 + Bonus

**Holidays - **31 days holidays

**Additional Benefits**:
Joining Bonus £500 on successful completion of probationary period
- Private medical insurance after 12 months of service
- Employer contribution workplace pension
- Life insurance benefit
- Staff events
- Reduced rate fuel card scheme following probation period

GUS Commercials Est 2006 now trading as Radius Vehicle Solutions part of the Global Radius Group have continued to grow and expand our business. We have an extensive hire fleet from car derived vans to 44T vehicles and can provide vehicles bespoke to customer requirements.
We are on a journey of growth and invite you along on this journey.

**Criteria**:

- Commercial vehicle Hire experience preferable.
- Demonstrate strong communications skills.
- Exhibit practical knowledge of computerised systems.
- Be a strong team player who is motivated by variety and responsibility.

**Key Responsibilities**:

- Handle all telephone enquiries in a polite and helpful manner.
- To provide a high level of Customer Service in all customer contact situations, recognising the company’s Customer Service standards and your opportunity to deliver total customer satisfaction.
- Take bookings and explain rental terms and conditions to customers.
- Carry out instructions/procedures as requested by Senior Management.
- Adhere to Self-Drive Hire Insurance terms and conditions.
- To accurately complete all rental administration and vehicle documentation according to the Company’s Operating Procedure
- To drive company vehicles with care and adhere to the company Driving Standards Policy.
- To deliver and collect vehicles to customers specified requirements and inform customers of all relevant information regarding vehicle handover and termination.
- To complete fleet checks in order to protect and monitor company assets.
- To ensure effective damage reporting to minimise unnecessary repair costs.
- To ensure that maintenance levels are adhered to and monitored regularly.
- To ensure effective monitoring of the **Pre-Hire and Return Condition Report**:

- To identify potential contract hire, spot hire clients to maximise business opportunities.
- Identify personal training and development needs to keep abreast of current legislation in the Rental / Commercial Vehicle Market
- Liaise with Rental Manager to achieve necessary vehicle levels to maximise business opportunities.
- To liaise with internal departments where appropriate.
- Any other reasonable duty as requested by Senior Management.

**Still curious?**

We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by our People Team (HR).