Customer Service Advisor/administrator

5 days ago


Swansea, United Kingdom VRM SWANSEA LTD Full time

We are currently looking for a Customer Service Advisor/Administrator to join our established but expanding Private Number Plate company based in modern Swansea SA1 offices.

A starting rate of £9.81/hour (during probationary period) rising to £10.39/hour after is offered, with regular reviews. You will be paid by the minute, so you never lose out. This is an excellent chance to join a fabulous team dedicated to exemplary and ethical customer service.

**The Role**

**Requirements**:
You must be a team player with strong organisational skills, attention to detail and have great verbal, written and active listening communication skills. Phone experience is desirable but a methodical, well organised and flexible approach to this role is essential. Good IT, problem solving, and time management abilities are also essential in this varied customer service and administrative role.

Full time hours of 42.5 hours a week, 5 days out of 7.

Occasional weekend working will be required (8.30am - 4.30pm Sat **or** Sun).

Weekday shifts are 8.00am to 4.30pm or 9.30am to 6.00pm.

**What’s in it for me?**
- 28 days annual leave and Contributory Pension
- Opportunity to work with a great bunch of colleagues in large, modern, bright offices
- Ability to earn more for any extra time you would like to work
- Bonuses for just being great or having great ideas
- Comprehensive training
- short probation period
- Annual contribution to your favourite charity plus we support many charitable organisations
- Free local parking

**Job Types**: Full-time, Permanent

**Salary**: £9.81-£10.39 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
- Store discount

Schedule:

- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Swansea, SA1 8QY: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Reference ID: Customer Service Advisor/Administrator



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