Sales Administrator

Sales administrator

Selwood Housing

Part time (15hrs per week)

Flexible working opportunities

£9,324.32 pro rata £23,000 (FTE)

6-month fixed term contract

Trowbridge

**The role**

The purpose of this role is to be responsible for providing administrative support and customer liaison in the Property Services Team.

It has the following main responsibilities;
- Dealing with telephone enquiries efficient and effectively on behalf of the company, processing any actions as required
- Using Microsoft office packages for letters, spreadsheets and documents
- Updating computer databases such as QL, Orchard and inhouse systems for areas such as orders, customer contact, complaints, ordering, invoicing or work scheduling
- Raising purchase orders and checking, processing and paying invoices
- Sending out tenant information packs, product information or customer surveys
- Saving down completed Certificates, Surveys and Worksheets
- To work with and build relationships with both internal and external stakeholders to meet/exceed KPI’s

**What we need**

For this role you’ll need to have the following skills and experience;
- Strong Microsoft office skills (Word, Excel, PowerPoint) and good experience of telephony systems such as Teams and Skype
- The ability to produce accurately typed documents
- Strong communication skills both written and verbal
- Knowledge of QL housing system along with the ability to manage purchase ordering within this system