Cantonese and Mandarin Speaking Administrator

4 days ago


Studley, United Kingdom TSR Full time

TSR are recruiting for a Cantonese and Mandarin speaking Administrator to join our client, a well-established industry leading Housebuilder for an immediate start.

With quality and customer service at the forefront of your focus and a Customer Care Administrator you will be responsible for;
- Ensuring the customer is kept up to date throughout the process
- Updating the database tracking the customers journey
- Opening and closing jobs up on the system
- Maintaining accurate records of defects, repairs and solution methods
- Going the extra mile to ensure the customer is always put first
- Adhering to GDPR policies
- Ad hoc duties to support the Customer Care Manager when required